In the middle of last year American started flying its first plane with high speed satellite internet. I lucked into flying the aircraft at the beginning of November, and internet worked though I was surprised it wasn’t faster. I know what Gogo’s 2ku service can do unthrottled and I wasn’t getting anything like those speeds.
I flew American’s inaugural 737 MAX flight at the end of November and the ViaSat satellite internet didn’t work well.
American Airlines has been uniquely stingy making award space available on its own flights. I value American miles, but really just because I can book awards on partners like Cathay Pacific and Etihad.
Over the past few years there have been availability ‘dumps’. There will be a day or two or sometimes just a few hours where tons of international business class award space opens up on American flights. We haven’t seen that in many months, but are seeing it again right now.
NIKI was driven into insolvency with the collapse of air berlin and withdrawl of support from Etihad. It was expected that the Austrian carrier would go to Lufthansa (specifically their low cost subsidiary Eurowings), but European competition regulators shut down that possibility.
Ultimately British Airways parent IAG was left as the lone remaining company seeking to negotiate a purchase of assets.
The highlight of The Private Room is the cooked to order menu, which you can take in the dining room or anywhere else in the lounge you wish. Servers come around to take orders and see if there’s anything they can get for you to drink as well. Service is a plus in the lounge.
Five years ago a couple of commenters noted being asked to show their AAA card at hotel check-in when staying on a AAA rate. I have never seen this happen myself.
Later that year when AAA sent me a renewal notice with the card I asked readers whether I should just pocket that to show ‘just in case’ or actually pay for the membership, universally the sentiment was ‘you use the discount you pay for the membership.’
Years ago there was a story about former American Airlines CEO Bob Crandall having olives removed from first class salads, saving $40,000 a year. Small savings add up across all an airline’s flights and passengers. So carriers are often very careful about their pennies in catering.
In the spring of 2001 United replaced steak at lunch with gourmet cheeseburgers. Today’s inflight burgers on domestic airlines are much smaller and I find with lower quality meal. They keep figuring out ways to push the savings envelope farther.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Several Hilton properties offering suites, premium suites, or club lounge access rooms for the points price of a basic award room.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
OpenTable is devaluing its rewards program 3 ways, two and a half years since its last devaluation.
They may start to give up their primary competitive advantage — a critical mass of customers — although not right away, once it starts to frustrate those customers.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
