Saturday night’s United flight 830 from Chicago O’Hare to Buffalo was delayed an hour, according to United, “due to crew positioning.”
Instead of taking off at 9:25pm they took off at 10:28pm. That presented a problem because Buffalo airport would be closed when the plane got there.
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In March Alaska Airlines announced that they expect to end Virgin America Elevate at the close of 2017. They project a ‘single operating certificate’ to fly as one airline at the beginning of 2018. They’re working towards mid-year 2018 labor agreements and a move to a single reservation system at the end of 2018 (with a trickle of final merger-related activities running through 2020).
As part of this process Virgin America Elevate has announced the last day for transactions with their various partners.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
When the product was first announced I assumed Delta’s premium economy would be better than American’s. But as long as I can get the bulkhead on American, their Boeing 787 premium economy is a no brainer over Delta’s A350 in my opinion.
When they’re not dragging passengers down the aisle of an aircraft, knocking them to the ground by the ticket counter, cancelling their flights for spite or kicking them in the airport chapel, United is hard at work becoming the best airline in the entire world according to CEO Oscar Munoz.
Three years ago Virgin Atlantic used Google Glass to provide customer service to premium customers, the idea was for instance for premium passengers, “[a] Virgin rep would greet you at your limo, confirm that your travel itinerary is up to date, and clue you in on the weather expected for your destination, all without breaking eye contact.”
Southwest Airlines began scheduled air service out of Dallas Love Field in 1971. At the time they flew only intra-Texas routes, escaping regulation by the federal government’s Civil Aeronautics Board which at the time set airline routes and prices.
Southwest Airlines is known for alcohol — from Herb Kelleher’s love of Wild Turkey, to the free drink chits that used to come with award redemptions, to becoming the largest liquor distributor in the State of Texas to fend off competition.
Airlines are more aggressively discounting business class than before, not just economy, even if most of the eye-popping sales are in coach (and even if $1450 is of course still a lot of money). When I can buy paid business class for not substantially more than I ‘expect’ to ‘usually’ pay for economy that’s a very good deal.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
