Why I’m Still Going to Paris

Nov 14 2015

I lived just outside of Washington DC on 9/11. My commute took me past the Pentagon each day, one of the sites attacked that day. I was acutely aware that I was, by extension, a primary target. Yet nothing ever happened to me in the ensuing 13 years that I continued to live there.

I will return to Paris in a matter of weeks. I’m not changing my plans. Here’s why.

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Mr. Parker’s Mendacious Attack on Middle East Airlines… and Consumers

Nov 14 2015

American Airlines Chairman and CEO Doug Parker offers an opinion piece in the Wall Street Journal calling on the Obama administration to do something about the scourge of low fares and flight choices that consumers have thanks to service offered by Emirates, Etihad, and Qatar.

He sees the big Gulf airlines as an existential threat at a time when his own airline has been earning $2 billion per quarter, is only out to ‘save American jobs’ at a time when aviation jobs are at a peak, and skirts the issue of big subsidies received by his own airline the very week they asked for tax breaks for a new corporate headquarters.

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The Government Should Make American Airlines Do What’s Best For Me (and Not What’s Best For You)

Nov 13 2015

The Department of Transportation requires airlines to allow passengers to cancel a ticket within 24 hours for a full refund, or hold a ticket without purchase for 24 hours, if it’s at least a week prior to travel.

But is allowing a 24 hour hold option deceptive? One ‘consumer advocate’ thinks so. I think that for some consumers the option is better and that in any case I like airlines to have different policies, and compete.

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I Just Flew Southwest for the First Time in 22 Years… And It Was Fantastic!

Nov 12 2015

I needed a flight from Philadelphia to Austin on Monday evening. Since the US Airways merger American has shifted to a more US Airways-like scheduling practice, with flights varying more by day of week. There’s just not nearly as much Monday night travel as Monday morning or evenings later in the week. So there’s no flight between 5:45pm and after 8pm that I could take on American to get get home. And I had a meeting in Wilmington that would go until 5.

So instead of spending the night in Wilmington, or flying late to Dallas and overnighting there, I decided to get home late with a 7pm Southwest flight. Five days out the one-way cost me $182.

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One Simple Insight Why Award Charts Matter, and Even Delta Doesn’t Go Revenue-Based

Nov 12 2015

It’s interesting that as airlines try to re-align their programs to ‘better reward high value customers’ (read: devalue the program for lower revenue customers, and at best remaining neutral for high spenders) they introduce mileage-earning from flight activity based on ticket price but have not yet introduced revenue-based redemptions.

Delta has hidden their award charts but still, more or less, prices awards on the basis of award charts. United maintains award charts. American is expected to as well.

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