New Study Declares the Best Hotel Loyalty Program, Did It Get Things Right?

Oct 21 2015

Scott McCartney covers the new IdeaWorks study of hotel loyalty program value for the Wall Street Journal.

This effort seeks to determine the rebate value that your spend has with the largest hotel loyalty programs, and estimate the value of a hotel point.

They come close to offering reasonable estimates of the value of points from IHG Rewards Club, Hilton HHonors, Starwood, and Marriott (although they slightly overvalue those points).

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Passenger Strips Naked, Requests Sex From Flight Attendant. Can You Guess What Happened Next?

Oct 21 2015

A flight was delayed 11 hours after a passenger became unruly, stripped naked, and requested sex from a flight attendant this past Saturday.

Rumor has it the passenger in question lacked elite status in the low cost carrier’s frequent flyer program and was thus requesting benefits he wasn’t entitled to without ancillary fees.

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New Data Shows the Cities Where Airline Competition is Really Heating Up

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Oct 20 2015

Airline Weekly had some great stats this past week comparing the capacity of airlines in their top 10 cities between the fourth quarter of 2014 and fourth quarter of 2015.

Combined with reports on revenue and growth in number of aircraft, and seats per aircraft, we get insight into the strategies the airlines are employing and the new competitive pressures they’re under.

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Sheraton Denver Tech Center and the Truth About Starwood’s Suite Night Awards

Oct 19 2015

I recently needed to stay in the Denver Tech Center area, and settled on staying at the Sheraton. I actually burned 3 Platinum ‘Suite Night Awards’ at the property and was pleasantly surprised.

There are two principles that were at play: Sheratons in the U.S. are hugely inconsistent, and Starwood’s Suite Night Awards, which confirm an upgrade up to 5 days in advance of a stay, are tough to use.

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