A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
united baggage
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A Fourth Airline Alliance Launched Today: Spring Alliance Models Itself On Star, SkyTeam
The project launches out of Lagos, Nigeria with six Nigerian carriers: Azman Air, United Nigeria Airline, Arik, Air Peace, and Max Air and hopes to unify the airlines of Africa.
The FAA Is Overreacting To 5G, And That’s Why Airlines Are Freaking Out
At an internal company meeting, American Airlines CEO described airlines’ ‘hair on fire’ resulting from the FAA’s plan to impose flight restrictions as a result of the FCC allowing 5G C-band rollout.
American Airlines Manager Caught Telling The Truth About Poor Checked Bag Delivery Times
Delta and Alaska Airlines commit to delivering checked bags within 20 minutes of each flight arriving. If they fail to meet that, you’re entitled to miles or a credit towards a future trip as compensation. Neither United nor American offer this.
A brief moment of honesty from an American Airlines manager explains why they can’t do it.
The Tradeoffs We Have To Make Spending Miles On International Business Class Tickets
Airlines make seats available as awards at the lowest level that they don’t think they can sell for cash. They also want to make sure not to release seats to someone who would pay cash. So you’re getting the leftovers.
That requires flexibility, if you start out saying here’s where I need to go, and here’s the dates I need to travel, and here’s when I need to make my booking.
Southwest Crew Dance Like Nobody’s Watching
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Undercover Boss: Top Airline Execs Become Flight Attendants
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Woman Heading To Aunt’s Funeral Kicked Off American Airlines Flight
Passengers bring their own life experiences and (emotional) baggage with them to the airport. So do flight attendants. We also have different cultural expectations and behaviors. And then we’re trapped inside a metal tube together for several hours. Sometimes that goes very badly, and we all need a bit more patience and understanding.
JetBlue Partners With American, But Wants You To Know Their Product Is Much Better
If a customer goes to the JetBlue website and books a JetBlue flight, they expect the JetBlue product. Having to pay for wifi, getting less legroom, and with no seat back television is going to be jarring. And it risks undermining the brand JetBlue has built.
Two Men Netted $550,000 By Claiming Airlines Lost Their Luggage
When I was a kid growing up in New York, baggage claim checks were required when leaving the airport with your luggage. I used to only see this at New York-area airports. I helped prevent people from picking up the wrong bag, and also prevent someone from intentionally taking a bag that didn’t belong to them. I haven’t seen that process in a U.S. airport in many years, and of course New York isn’t the city that it used to be when Ed Koch was mayor where this really was necessary.
Maybe that would have stopped two men who have been charged with stealing over $550,000 from U.S. airlines by making false lost luggage claims since 2015.