united baggage

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American Airlines Manager Caught Telling The Truth About Poor Checked Bag Delivery Times

baggage claim
Dec 21 2021

Delta and Alaska Airlines commit to delivering checked bags within 20 minutes of each flight arriving. If they fail to meet that, you’re entitled to miles or a credit towards a future trip as compensation. Neither United nor American offer this.

A brief moment of honesty from an American Airlines manager explains why they can’t do it.

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The Tradeoffs We Have To Make Spending Miles On International Business Class Tickets

first class seats
Dec 05 2021

Airlines make seats available as awards at the lowest level that they don’t think they can sell for cash. They also want to make sure not to release seats to someone who would pay cash. So you’re getting the leftovers.

That requires flexibility, if you start out saying here’s where I need to go, and here’s the dates I need to travel, and here’s when I need to make my booking.

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Two Men Netted $550,000 By Claiming Airlines Lost Their Luggage

person pulling lugage
Sep 27 2021

When I was a kid growing up in New York, baggage claim checks were required when leaving the airport with your luggage. I used to only see this at New York-area airports. I helped prevent people from picking up the wrong bag, and also prevent someone from intentionally taking a bag that didn’t belong to them. I haven’t seen that process in a U.S. airport in many years, and of course New York isn’t the city that it used to be when Ed Koch was mayor where this really was necessary.

Maybe that would have stopped two men who have been charged with stealing over $550,000 from U.S. airlines by making false lost luggage claims since 2015.

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