When you check luggage, and your bags leave your possession, you trust the airline to handle it with care. They’re supposed to take it to your plane, load it, unload it at the destination and deliver it to baggage claim. And nothing else.
But that’s not always how it works.
During their second quarter earnings call, Chief Commercial Officer Vasu Raja explained why they believe they’ll still succeed in New York, without their alliance with JetBlue.
Footage from Chinese social media shows an airline passenger melting down earlier this year. He said he was caught in a “time loop” – this was his sixth cycle through. The flight already crashed, everyone died, but he’s returned to this point and was warning everyone. He said they were destined for the same fate as Malaysia Airlines flight MH370.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Airlines domestic awards for a single passenger can now be changed online.
Did you know that Hilton specifically says that 44% of its brands do not have to upgrade elite members at all?
American Airlines flight attendants will vote to authorize a strike next week. The union is demanding 35% raises, up to $95 per hour plus 6% annual bumps and additional increases based on what pilots are given. They aren’t going to get this. And that leaves negotiations at an impasse.
It’s hardly the first time passengers have appropriated this functional piece of equipment to serve their own recreational needs. Just before the start of the pandemic actress Jennifer Garner treated the travelator as a ballet barre and set the whole thing to music!
The two most common complaints I see about airlines in social media, being offered with photos, are both about baggage. Passengers share photos of checked bags being damaged, and about overhead bins with plenty of space after being forced to check their carry-ons ‘because the bins were full’.
Since I wrote about “parking recapture fees” readers have been sharing other hotels that do this. One sent me a folio from the Hilton Garden Inn Orlando at SeaWorld with a $2.13 charge. Another sent me a folio from Hampton Inn Philadelphia/King Of Prussia (Valley Forge) showing a $3.87 parking recapture fee.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
