American Airlines Companion Upgrades Are Free Starting Thursday

economy seats
Jul 12 2022

American Airlines makes companion upgrades free starting Thursday. That’s officially the end of 500 mile electronic upgrades (‘stickers’).

If you have any 500 mile upgrades left in your account they’ll each be converted to 250 status-qualifying Loyalty Points. However if you have any purchased 500 mile upgrades in your account you should contact American and ask to have them converted to 5000 redeemable miles instead.

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Book NOW, Soon Upgrades Won’t Clear To London Heathrow-And You May Not Be Able To Buy Tickets

Jul 12 2022

London Heathrow airport is capping passenger volumes at 100,000 per day through September 11, against an average of 104,000 passengers at the airport. Peak travel days exceed this number. In fact during summer 2019 volumes regularly exceeded 200,000 passengers per day, and the airport set a record above 260,000 in August 2019. The airport has asked airlines to suspend ticket sales to accommodate these limits.

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Virgin Introduces New Business Class Seat, Debuting Across The Atlantic This Fall

Jul 12 2022

In spring 2019 Virgin Atlantic unveiled a new business class product that would debut on the airline’s new Airbus A350 aircraft. It was a leap forward compared to their existing seat, but hardly revolutionary, and lacked doors.

Now Virgin has unveiled yet another new business seat which will debut on Airbus A330s. They have 16 A330-900s on order, and 3 of them are expected to be delivered between September and the end of the year. With a narrower fuselage than he A350, their old new seat wouldn’t fit and they needed another.

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Quick Review: Grand Hyatt SFO Airport

Jul 11 2022

Grand Hyatt SFO Airport review: a gorgeous hotel. Standard rooms are small, but the rooms are gorgeous, and the views of the airfield are magnificent. The hotel appropriately plays these up. It’s an expensive property for what it is, but if you can manage it, the convenience is unbeatable and it’s one of the better airport hotels in the United States. Unquestionably this is the property you want to stay at for a San Francisco airport overnight, cost-permitting.

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Elimination Of Change Fees Is Huge For Customer Loyalty

Jul 11 2022

When change fees were $200, a lot of customers didn’t bother using their credits. You might think that’s better for an airline but it’s not. The customer probably resented the airline they gave money to and got nothing in return (other than the right to fly on the itinerary they purchased – but that’s not usually how the customer sees it).

There’s the obvious way in which eliminating change fees fosters loyalty, and a less obvious way.

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