For at least five years American Airlines has been saying that the two things that drive premium passenger satisfaction with cabin crew are being addressed by name, and being served a predeparture beverage.
Now they’re turning to fortunate cookies to encourage these flight attendant behaviors.
The reason Hertz gives for refusing to drop charges against any of the victims, even after acknowledging filing false police reports that have led to customer arrests, is insane. According to Hertz they can’t tell police they made a mistake or else police won’t believe them in the future.
Check your credit cards for erroneous charges billed by Marriott.
Marriott started letting members ‘top off’ free night certificates at the end of April. You can add up to 15,000 points to a certificate, making it easier to book rooms. Or at least that’s how it’s supposed to work, but Bonvoy members have been reporting that it’s gone very wrong.
Social media influencer Alina Bedrossian took to TikTok to share video she snapped on board a Delta Connection regional jet of a passenger she caught snapping photos of her feet.
Her first video of the man “as he angles his iPhone toward her tootsies and takes a pic” has racked up about 6 million views. In a follow up video she shows the man editing the photos of her feet right there at his seat.
Airlines, like many businesses, have become far more political in recent years – taking stances on controversial issues like voting rights, affirmative action, and gun control. But perhaps the most salient political topic right now alongside inflation is abortion – and airlines are staying silent even when asked about the issue.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
OnlyFans model Vvs Diamond took off her underwear on a Southwest Airlines flight to Chicago Midway airport and dried them underneath the air nozzle above her seat.
She was enroute to the ‘Exxxotica expo’ (an “adult, love and sex event”) when she spilled her adult beverage on herself prior to boarding. She acknowledges being drunk from the prior evening when she continued drinking in the airport (“a few strong mimosas”).
A flight attendant accused Elon Musk of sexual harassment while working on contract for SpaceX corporate jets in 2016. She was paid a $250,000 settlement two years later over accusations that Musk, after she had become a licensed masseuse, sought sex during an inflight massage on a trip to London and offered to buy her a horse.
Remember when some chains were putting stickers on the doors and co-branding their procedures with with cleaning product companies? It wasn’t that long ago. Now it seems we have the worst procedures of the pandemic – full services often not restored, but pandemic cleaning practices loosened.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
