A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
There are some very cool packages but whether they make sense comes down to pricing. A limited quantity offer for a limited period promoted as a monthly event could certainly be good.
I spent an April long weekend in Charleston. Hyatt has a partnership with SLH Hotels that allow you to redeem points and earn elite nights and points for stays, which made it possible for me to stay at Wentworth Mansion. The hotel is charming. The service was impeccable. And it represented good value on points.
Perhaps the room just isn’t used very much and doesn’t get a lot of attention. Or perhaps they only assign it as an upgrade on one night stays, and it’s rarely paid for (or hasn’t been in a long time), and so on one night stays no one bothers to complain – they’re leaving anyway. So without guests letting the hotel know about maintenance issues, those issues don’t get addressed.
I fell victim to this myself – I didn’t stop at the desk on the way out, so didn’t complain about the condition of the room.
American Airlines says their corporate purpose is “caring for people on life’s journey.” Now, that sounds like the mission statement for an assisted living facility. But it is a reminder that each of the 2.3 million passengers carried on that airline over Memorial weekend alone isn’t just a ticket number or a seat assignment.
Hotel Indigo blames the Thompson Hotel for needing to replace carpet and furniture, says that odors in the hotel can’t even be eliminated, and that they’re out over a million bucks as a result.
One way that travel changed during the pandemic which will mean more business travel and not less is that companies doing more work from home will need to bring employees together for team building, culture sessions, and just to get everyone on the same page. Employees that formerly worked entirely in-office become business travelers quarterly, semi-annually or at least once a year.
Walmart has a new hotel opening. And the Walmart hotel is going to be an AC by Marriott, opening summer 2024.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
I highlight this because it raises interesting questions, I think. Airplane attire is nothing like it was when I was a young kid just after deregulation. But are costumes appropriate in the airport and on board? What if it’s May 5th (Star Wars Day)? Should we all just ‘come as we are’? Maybe so.
Regional jet operation JSX, which flies from private terminals, has inked a new partnership with United’s MileagePlus. Through August 31 you can earn as many as 11,000 miles flying a single one-way flight.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
