The once-stellar reputation of Delta Air Lines is falling as its operational reliability fades. After melting down last weekend, they’re doing the same thing again.
And Delta’s social media has had it with passengers and their impatience.
by Gary Leff
The once-stellar reputation of Delta Air Lines is falling as its operational reliability fades. After melting down last weekend, they’re doing the same thing again.
And Delta’s social media has had it with passengers and their impatience.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
After announcing a revenue-based frequent flyer program that they’re calling a cryptocurrency they’re trying to raise money direct from the public in the form of an investment kickstarter, with the promise of free travel, elite benefits and… free booze for investors?
There are many reasons be be skeptical of the effort even if they didn’t seem to be incorporating the worst elements of businesses like Avatar Airlines which take a sixteen year old’s dream carrier off of airliners.net and marry it with an SEC criminal complaint waiting to happen.
by Gary Leff
The complimentary upgrade program has one oddball route exception. All Caribbean flights receive complimentary upgrades except one. It’s a 900 mile flight operated with an American Eagle Embraer E-175 regional jet.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
Congress, at the behest of pilots unions and under the guise of safety after the Colgan Air accident, created significant barriers to becoming a pilot that were completely unrelated to the cause of that incident. Congress can fix this if they want air service to the smallest cities, precisely what gets cut as pilots are allocated to the most valuable trips, they should fix this.
by Gary Leff
The Gaylord Rockies adds a 2.5% “public fee” to guest folios. A ‘public fee’ certainly sounds like a tax. However the City of Aurora, Colordo doesn’t impose such a thing. And other Aurora hotels don’t appear to charge this either.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
Last week I flew Austin – Washington Dulles and a flight attendant told me American was planning to start flying Austin – Washington National. She was sure of it! I explained the perimeter rule to her and how American cannot fly Austin – Washington National without the Department of Transportation assigning ‘beyond perimeter’ slots that are created in law. It turns out she’d heard this news from… a passenger.
That said sometimes there are real tidbits of news, or at least interesting opinions. So I thought I’d pass along these ‘pilot tidbits’ shared to twitter by serial airline newsbreaker JonNYC along with context for what they mean.
by Gary Leff
American Airlines is launching a new long haul Pacific route, Dallas to Auckland, complementing Qantas Dallas – Sydney service. They won’t restart Los Angeles – Auckland, though, and they’re dropping the idea of Dallas – Tel Aviv. The long-expect Seattle – Bangalore flight, which was supposed to be American’s first return to India, won’t happen until (at least) summer 2023 if it comes to fruition.
There are several more route changes as American adjusts its international strategy as well.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
