American Airlines Has A Strange Definition Of “Asian”

As a Dallas-based airline, it shouldn’t come as any surprise that American Airlines doesn’t know what a bagel is. There’s really strong Asian food in Houston (especially Vietnamese) but not as much in the Dallas Metroplex. So perhaps it’s not surprising that the folks working on American’s food and beverage team aren’t familiar with Asian cuisine, either.

Faced with choices like turkey sandwiches for dinner, and cold items only on my Charlotte – Austin flights at breakfast, I’ve been ordering special meals. Those are usually hot meals, when everyone else is getting cold. But not always, and they vary in quality quite a bit.

For a recent Austin – Charlotte flight I ordered the Asian Vegetarian meal. Here’s how American Airlines describes the concept,

Spicy vegetarian meals with limited use of dairy products

Here’s what I was served:

They don’t promise much in terms of specifics, but there are two concepts that the meal is supposed to meet:

  1. Asian
  2. Spicy

This one was neither. In fact it was the exact same meal available to the rest of passengers in coach, with the addition of a fig bar. Just like on the streets of Hanoi!

We’ve all heard about supply chain issues. Indeed, much of American’s catering out of Austin this year has actually come from Houston. I can understand not being able to get your preferred items all the time – maybe you’ve got to substitute mapo tofu with a nice madras curry!

That’s not what happened. Instead I fear that the F&B team just hasn’t been to enough good 3.5 star Chinese restaurants.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. AVML is probably on the way out as an IATA standard meal description soon – too many people are finding the term exclusionary, so “Asian” is likely to be dropped by 2025 and replaced with a less triggering adjective. Similarly with MOML, HNML, KSML, etc.. to become more descriptive of the ingredients and preparation rather than of the target religious/ethnic demographic.

  2. @Gary: “There’s really strong Asian food in Houston (especially Vietnamese) but not as much in the Dallas Metroplex.”

    You utter ignoramus. Go there and see how pig-ignorant that sounds.

  3. AVML is “Asian” because they don’t want to say “Indian” or “Pakistani” or “Bangladeshi”. If you’re looking for East Asian, it’s VOML (Oriental).

  4. Plano is kinda Chinatown.

    Dallas metro is unlike Austin lacking Asian restaurants. Round Rock has Indian food but that’s it!

  5. As an Asian living in Dallas, I’d like to ask what arbitrary criteria you use to say there isn’t a strong Asian food presence here. Having lived in Philly, Boston, New York, I would venture to say the “Asian” food market is strong in DFW and nothing to sneeze at when compared to those cities. I know hyperbole is your thing and you’re saying this to fit the theme of your story, but this one seems a bit off-based. If you’re interested in the delicious Asian food in DFW, check out the Facebook group “Asian Grub in the DFDUB”.

  6. Miscater. And Gary knows it. But he’d rather make a clickbaity post than acknowledge facts.

  7. @HkCaGu – Yes, thats exactly the point. IATA believes it is exclusionary to say that a certain food type is “Indian” or “Oriental” or whatever when these food types have become popular globally and not just geographically limited, and the labeling of these needs to change to be more inclusive and descriptive consequently.

  8. @Dwondermeant: Armchair warriors. If I were Gary, I’d log IP addresses, issue one warning, and then ban the IP address.

    But then again, Garry gets a bit snarky at times too.

  9. You think these are “angry” comments? LOL you haven’t lived until you check the archives!
    March 2020 until Spring 2022.
    Not good times…..

  10. China is only a part of Asia. There’s a whole lot of the continent that isn’t in China. It reaches from the Middle East (including Israel, and the Sinai and Arabian peninsulas), to Indonesia and Papua New Guinea, all of the so-called “Stans” (Pakistan, Uzbekistan, Kazakhstan, etc.), Mongolia, and most of Russia (east of the Ural Mountains). It’s a big place. The food there is quite diverse.

  11. Gary, come on. I’m going to have to put you in the same company as Dougie Parker! American is headquartered in Fort Worth – NOT Dallas!

  12. The most important component of the meal Is Vegetarian even if AVML is not available. Kitchens and smaller stations have limitations that large hubs do not.
    As a professional travel blogger I’d assume you know that. Throw some hot sauce in your bag so you’ll always have spicy food. 🙂

  13. I guess the fig (bar) counts as really old school “Asia Minor,” so by old scgool Euro centric – it’s totally oriental.

  14. It goes by mileage , if it were a longer flight it probably would of been hot ..but CLT-AUS sneeze and your there…..

  15. I’m just here to also say you’re way offbase about the Dallas metroplex not having strong Asian food. Particularly in the last 5-10 years this has changed significantly.

Comments are closed.