Starting January You’ll Want To Skip The Charlotte Admirals Club For Awhile

by Gary Leff

white rocking chair
Nov 18 2021

Before the pandemic I wrote about how Charlotte desperately needed another American Airlines Admirals Club – or two. American had scaled to 900 flights a day at DFW – and opened a 5th club. Charlotte was up to 700 flights and had just two clubs. And the terminal itself is more crowded than Dallas.

Starting in January Charlotte is going to be down to a single Admirals Club as the main one closes for maintenance and American stands up a ‘passenger service center’ to help with ticketing.

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American Airlines Doesn’t Have Enough Crew To Provide Premium Service

by Gary Leff

Nov 17 2021

The U.S. federal government sets a minimum number of flight attendants on an aircraft for safety (generally, one per 50 passengers). But while many flight attendants announce that they are there “primarily for your safety” (don’t expect more than that!) they’re also the people in most direct contact with customers delivering an airline’s service.

So-called ‘full service’ airlines have historically staffed flights with more than the legal minimum. That started changing even before the pandemic, but accelerated when they weren’t providing much service at all.

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New Fast Track To American AAdvantage Status

by Gary Leff

british tail plane
Nov 17 2021

American Airlines is looking to fast track business travelers to elite status. There’s no registration required, all you need to do is book your tickets including your AAdvantage number and either a Business ExtrAA (small business program) account number or corporate travel program identifier.

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