A JetBlue flight attendant confronted a passenger in coach and confiscated their eye mask because they weren’t flying business class – and JetBlue eye masks are for business class customers only.
The passenger asked about an eye mask when they boarded, and they were told no – there’s only one amenity kit boarded for each passenger in business class. A woman seated up front offered hers to the man. JetBlue gave it to her – and she gave it to him. But a member of the cabin crew would have none of it. And there’s video of Eye Mask Karen policing the transaction.