Extended Stay America has had a customer-friendly policy dating back years of not charging for local calls. They’ve advertised this since when in-room phone revenue was a thing (before everyone had cell phones with unlimited domestic calling) and the chain stills promote ‘free local calls’ on their website.
Yet for several months they’ve been charging for local calls. The chain tells me that’s not a mistake.
Hilton has cut its status challenge requirements in half, and since it’s the beginning of the calendar year doing a status match now and meeting the requirements earns next year’s status.
In other words, do a status match now and you get 90 days of status. During that time stay 9 nights with Hilton and you will earn Honors Diamond elite status through March 2023.
In a glowing New York Times magazine profile of Brian Kelly, the founder of The Points Guy website, there are a number of unreasonable and poorly-argued claims. One in particular bothered me enough to address: that people earning credit card rewards do so at the expense of the poor.
Merchants pay fees to swipe credit cards, but the cost to accept credit cards is lower than other forms of payment. In the fight between businesses and credit card companies over fees, poor people are used as a fig leaf for corporate interests. Cutting interchange rates doesn’t lower prices, and doesn’t improve access to credit for the poor.
American Express has an ‘Amex Offer’ that I’ve added to my Platinum Card from American Express for (2) $30 off $30 statement credits for purchases at Wine Insiders.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Delta Air Lines reportedly removed passengers from a flight departing Washington National airport, after riots at the Capitol last week, “because they was having a private conversation about supporting President Trump.” We have video of the passengers leaving, and from in the terminal after their removal.
Washington Dulles is a very bad airport. And the reasons why are simple. It’s far from the city but once you make it to the airport you’re still nowhere near the airport. There will eventually be a train to the airport but it – too – will stop before the actual airport.
The reasons Dulles is so bad are legion, but it’s not limited to corruption. Sure contracts go to friends, the Office of Audit doesn’t do formal audits and jobs go to unqualified friends and relatives. But the Metropolitan Washington Airports Authority oversees both Washington Dulles and National airports, and National is so much better. The real reasons are much worse.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Airlines confronted a reader over throwaway ticketing when he arrived at the airport. He was told that he had better fly all of the segments in his itinerary that day, and that American would be watching.
Instead, the reader got off of his flight to Philadelphia and went home, never taking the last flight on his reservation. As promised, American flagged him, suspended his account – and demanded restitution for past instances of throwaway ticketing.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
