Southwest CEO’s Number One Travel Rule — He Doesn’t Trust His Own Airline With Checked Bags [Roundup]

News and notes from around the interweb:

  • Southwest CEO Bob Jordan says his number one travel rule is never to check a bag. Who’s gonna tell him?

    By the way this is also the one rule he won’t let his own family break. American Airlines has consistently led in mishandled bags.

  • Speaking of who’s gonna tell them?

    Bought a banana
    by
    u/Ok_Significance3835 in
    HEB

  • Delta’s 20-minute bag guarantee has to be requested within 2 hours, instead of 3 days

  • Hyatt’s U.S. growth is coming from cheap conversions in small and midsize cities Hyatt Studios, Hyatt Select and Unscripteds. I guess you earn elite night credit there and can spend points, sometimes low-end hotels offer good redemption value, and it addresses the biggest complaint about the chain which is footprint. Still… meh. (Skift)

  • JetBlue leaning into premium.

  • The Onion: Southwest Airlines begins assigning chores (HT: Randy)

  • Don’t finish that sentence!

  • I’m going to be punished in the afterlife for sharing this:

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Airline executives should be required by their shareholders to not only check all luggage when traveling, but sit in a middle seat in the rear third of the cabin.

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