Tag Archives for american airlines.
Yesterday American Airlines decommissioned their old award calendar. The airline confirmed to me that it was supposed to be gone for good.
However there’s still a way to access this tool that lets you display award availability across a month by award type, something the new calendar does not offer.
A year and a half ago American Airlines launched a new award search tool clearly geared towards dynamic pricing of redemptions.
While many readers preferred the old award calendar, which lets you show availability by award type (special, saver, standard) and not just the single lowest price on a given day for each cabin, it was clear that the airline was investing only in the new tool moving forward.
Clubs remain closed not just for social distancing reasons, but to control costs. They’re only going to make clubs available when there’s a revenue proposition to do so. And international travel demand, and especially international premium cabin demand (which relies heavily on business travel), is expected to come back last.
Airline CFO Derek Kerr offered that the appraised value of the program is between $18 and $30 billion. And he confirmed that the program is expected to be used as collateral for a federally subsidized CARES Act loan. The “deal is not done yet with the government, [but we] fully expect it to be [by the] end of the second quarter.”
According to financial markets, the major U.S. airline most likely to wind up in bankruptcy is American, followed by United.
At this point the big airlines talk about how much cash they have to make it through this year. But that’s not the issue. After $58 billion in subsidies allocated to commercial airlines, airlines will make it through 2020. The question is what happens in 2021.
Airlines receiving the first tranche of government bailout money are required to continue serving nearly all of the cities they flew to prior to the pandemic. In exchange for billions of dollars to fund payroll, the government required that the nation’s air transport system remain intact.
Despite some exemptions from the Department of Transportation, airlines are getting creating launching new short flights to efficiently meet these obligations at the lowest possible cost. And reportedly that means a new, shortest domestic route from American Airlines.
On Tuesday American Airlines moved operations in San Francisco to the Harvey Milk Terminal, B side of terminal 1. This puts all of American Airlines in one terminal at the airport, instead of having the old US Airways gates a long walk away.
The new ticket counter location is between doors 3 and 4 of the terminal. Their gates are B22 – B27, which despite the move doesn’t give them room for growth. The opening date for the new Admirals Club, across from gate B13, hasn’t yet been announced.
At American Airlines some of the required hours didn’t get paid during the mid-May pay cycle, and in fact many flight attendants whose scheduled flights were all cancelled received $0 checks. Others who got some pay appear to be missing hours. Many American Airlines employees will have to wait to get paid because the airline’s pay systems weren’t programmed to handle the way they’re currently paying employees.
According to the Senior Vice President of Air Operations at the American Airlines wholly-owned regional carrier Envoy Air, “all of the E-175s and E-145s that we parked as a result of COVID-19 [are expected to be] returned to service by June 3.”
In addition all of the 20 Embraer 175 regional jets that had been operated by Compass are being brought into the Envoy Air fleet “over the next few months.” The first one, aircaft N208AN, was sent to Abilene for conformity checks by Eagle Aviation Services prior to entering revenue service.
This past week American Airlines CEO Doug Parker hosted a Crew News question and answer session with employees. He’s been doing town hall-style employee chats since he was CEO at America West and this was the first one done virtually. Instead of live questions, he had an executive who framed ‘frequently asked questions’ from pilots, and separately from flight attendants.
In the flight attendant session Parker laid out American’s philosophy on pricing which is that they will match low fares in the market, but they will not lead discounting. And he explained they won’t even always match fares anyway – because the people who have been traveling recently are the ones who need to regardless of the fare.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
