Tag Archives for american airlines.
News that an American Airlines mechanic in Miami sabotaged an aircraft before it prepared to take off with passengers was truly shocking. The man admitted that he wanted to delay or cancel the flight out of frustration with union contract talks, and to force more overtime work to fix the problem he had caused.
American Airlines had to address the issue with employees as well. Here’s the memo that was sent internally:
We haven’t reached the point of a strike, and the airline and its mechanics are headed back to the bargaining table with the National Mediation Board next week. However tensions have certainly been high. For instance a video of an American Airlines supervisor yelling at a mechanic went viral in June (though note there’s NSFW language):
Now we’ve learned that at least one mechanic took things way too far
At the Cowen and Company 12th Annual Global Transportation Conference, while promising “no excuses,” American Airlines President Robert Isom essentially doubled down on everything that he and American leadership have said before: if only mechanics hadn’t engaged in an ‘illegal work slowdown’ and the MAX hadn’t been grounded the airline would have the financial performance they’re looking for because they’d have been able to continue Project Oasis, adding more less comfortable seats onto planes.
You’re going to see a lot about the American Airlines MD80 this week. Between the plane operating its final commercial flight for American on Wednesday — flight AA80 — and the airline running a ferry flight to the desert with a plane full of media on board, this is a major ‘event’. However I’m not sure that it should be.
Here’s how to make American Airlines great. Simply making American President Robert Isom CEO doesn’t get you there. Hiring a new CEO to appease financial analysts and Wall Street doesn’t get you there. Parker actually has the humility to pull this off. He just hasn’t shown the depth of vision yet.
I wrote the other day in a Forbes.com piece about a bit of a feud between American Airlines and United over the best approach to the environment, the CEO of American calling out United’s biofuel efforts as being largely meaningless compared to American’s investment of newer, more modern and fuel efficient aircraft.
It turns out Parker is right on the science.
In the second quarter American Airlines wrote down the value of its investment in China Southern airlines. In response to a question about financials, the airline told employees “Non-operating special items principally included $52 million of mark-to-market net unrealized losses primarily associated with the company’s equity investment in China Southern Airlines.” $52 million would equate to 26% of the original $200 million investment in China Southern made just two years earlier.
Currently American Airlines changes up their domestic first class snack baskets every six months. I don’t love most of what they offer, and boy the contents get boring after awhile. The last changeover was April 10.
While I don’t think the new choices starting October 9 are better the good news is that the airline will begin rotating out contents every two months beginning with this next refresh. Here’s what’ll be in the new baskets.
Delta and Alaska Airlines commit to delivering checked bags within 20 minutes of each flight arriving. United and American make no such commitment. An American employee asked about what the airline can do to improve its baggage delivery times, and management provided a response in writing outlining some of the challenges that they have with bags – and how it’s supposed to work.
They also explained why bags often don’t make it when you change flights during irregular operations.
At an employee town hall last week American Airlines Vice President of Planning Vasu Raja reported that as they put the Boeing 767 on more domestic routes it’s doing well — because it offers a better first class than most of their domestic flights.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
