american airlines

Tag Archives for american airlines.

United Will Put Seat Back Video Screens on Some New 737s, Could Force American to Do the Same

by Gary Leff on August 14, 2019

Aug 14 2019

Delta continues to double down on passenger entertainment not just for international flights but across its domestic fleet. They’re now over 700 aircraft offering seat back entertainment screens.

United and American have been moving in the opposite direction. They have eschewed screens to save money – about a million dollars per aircraft – offering streaming content that customers can view on their own devices. In most cases this means passengers watching movies on phones.

American Sues Its Mechanics Again, This Time Seeking Damages

by Gary Leff on August 13, 2019

Aug 13 2019

Airline CEO Doug Parker says he wears a wrist band “that says CECFTM, which is a terrible acronym because it doesn’t say anything, but it stands for Create an Environment that Cares for our Frontline Team Members. That’s what our mission is. Every day one of our officers sends a note to other officers about what they did that day to create an environment that cares for frontline team members.”

On Tuesday what they did is sue their employees again.

American Airlines Taking Israel’s Biggest-Ever Subsidy for New Dallas – Tel Aviv Route

by Gary Leff on August 12, 2019

Aug 12 2019

Back in early May I wrote that American was looking to re-start service to Tel Aviv with a Boeing 787. They announced plans to do so from Dallas Fort-Worth last week. The airline intends to offer three-times weekly service beginning September 9, 2020 – so more than a year away.

Unlike most other flights between the U.S. and Israel this one isn’t focused on the Jewish market or even directly the tech sector (though there’s tech in Texas to be sure). Instead it should draw evangelical tourists, and should be the preferred flight for travel from places like Waco and Tulsa.

Classic Anti-Competitive Behavior: With Other Airlines Gone, American Drops Dallas – Iceland Service Too

by Gary Leff on August 12, 2019

Aug 12 2019

In November 2017 American Airlines announced Dallas Fort-Worth – Reykjavik service. They were only flying there because two Icelandic carriers started flying to Dallas. It was classic capacity dumping. Now with those airlines gone from the market, American is pulling out too — and moving their Reykjavik flight to Philadephia, where they’d have logically put it all along.

American Airlines Adds Flights to Tel Aviv, Africa, and Eastern Europe

by Gary Leff on August 8, 2019

Aug 08 2019

We’ll see a return to Tel Aviv, as well as new service to Casablanca, Krakow, Prague, and Budapest.

There’s still announcements that we’ll see related to the Qantas joint venture, perhaps service changes to Tokyo Narita (since two new slots at Tokyo Haneda may not mean to net new flights and no other shifts), and routes the airline could give up on like Bologna, Italy.

American Airlines About to Drop a Big List of New Routes and Network Changes

by Gary Leff on August 7, 2019

Aug 07 2019

I’ve previously predicted Chicago – Krakow and Philadelphia – Casablanca so I’ll still with those. (They weren’t final by any means when I heard about them.) Since there’ll be several routes announced there should be something from the Qantas JV, it’ll include Europe changes, and also bundle small ball North America stuff. I expect that changes will probably be less heavy in South America – even though airline President Robert Isom just made a trip there – pending the LATAM joint venture.

Introducing New, Lower Revenue-Based Award Pricing From American AAdvantage

by Gary Leff on August 1, 2019

Aug 01 2019

We’ve already been seeing discounted restricted coach awards starting at 5000 miles, and summer business class ‘specials’ (lower priced standard awards to Europe).

We’re now seeing award availability convegring around a penny per point.

Citibank Inviting AAdvantage Cardmembers to Join The Flyer Forum

by Gary Leff on July 31, 2019

Jul 31 2019

Citibank hosts an only invitation-only community of American AAdvantage co-brand cardholders. They provide incentives like gift cards for participation. And they’ve just sent out another round of invitations.

American Says Customers Have Become Less Likely To Recommend the Airline

by Gary Leff on July 28, 2019

Jul 28 2019

American Airlines produced a report for employees on the carrier’s progress towards its 2019 goals. One item that stood out – apart from the airline’s operational problems this year – is that customer “likelihood to recommend” scores have fallen.

The airline attributes this to its reliability challenges, although it’s equally notable that American compares themselves to just before they began retrofitting domestic aircraft to a new less comfortable standard.

American Airlines Overcharged Fuel Surcharges on Some British Airways Awards, Will Provide Refunds

by Gary Leff on July 27, 2019

Jul 27 2019

It’s always a good idea to understand and verify the taxes and surcharges that a frequent flyer program is trying to charge you when redeeming your miles. I’ve caught several overcharges from American Airlines over the years, for instance.