Tag Archives for american airlines.
The end of the partnership has been bad for customers, and bad for American and JetBlue which are in a tough spot trying to compete against Delta and United in New York. Neither one can grow there, and both are too small on their own to really matter.
There’s a chance that they could try to re-start the partnership that was dismantled last year. Both carriers say that they want this.
Thursday night’s American Airlines flight 954 from Buenos Aires to New York JFK pushed back 4 minutes early – but turned around and returned to the airport after passengers on board the Boeing 777-300ER (registration N717AN) heard noises that seemed to be coming from the cargo hold.
American Airlines’ post-earnings employee meeting, held right after their quarterly call, underscored CEO Robert Isom’s emphasis on reliability as the sole key to success, insights on Boeing delivery issues, and the costly challenges of airport real estate, especially in high-demand locations like JFK.
Delta’s vision is that they’re a premium, mostly non-union airline that pays employees well and negotiates hard with partners, suppliers and even customers. United’s vision is as the nation’s most global air carrier, an increasingly upgauged route network, and more premium seats than before.
On the other hand, American’s vision is cost cuts?
In the promotions tab of your American AAdvantage profile you may find an offer of bonus miles for flying in premium cabins prior to the Christmas holidays.
The day after the American Airlines earnings call, executives held a question and answer session for employees. One question came up about mileage upgrades and how elite members were getting passed over – because waitlisting for an upgrade takes away the option to pay a discounted cash upsell amount – and so non-status members buying cheap upsells are trumping elite customers.
The company’s Vice President of Revenue Engineering took that question, and shared more than he was supposed to because they’re planning an announcement for a couple of months from now. I now have the full detail of his answer.
American Airlines is going to start offering the ability to spend miles as a form of payment for upgrades starting next year. That means upgrades will be available to AAdvantage members much more often. But you may not like how much it costs.
Season 17 American Idol contestant Dimitrius Graham sang “You’ll Be In My Heart” by Phil Collins when he was eliminated in that show’s Top 10. American Airlines is now in Graham’s heart, after CPR was performed on his mother and the plane’s captain wound up diverting the flight – saving her life.
On September 25, 2024, American Airlines wholly-owned regional carrier Envoy Air was operating flight 3936 from Norfolk to Chicago O’Hare and touched down on a parallel runway different from its assigned path. The aircraft, with 68 passengers and crew members onboard, landed on runway 10L instead of the designated runway 10C.
Early in Doug Parker’s tenure the company’s market cap reached $37 billion. It’s now just over $8 billion. At the airline’s Media and Investor Day in 2017, the CEO famously declared that they would ‘never lose money again.’ Whereas their major competitors’ stock has returned to trading at pre-pandemic levels, American’s returned to its pre-pandemic decline.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
