Tag Archives for american.
A male model is suing Lufthansa for $8 million because he fell down because of “wet and oily residue” while boarding a London – Munich flight in 2012.
Nick Harrold says that he hasn’t been able to get any modeling work since he now has a “disfiguring squint.”
While American Airlines prepares to remove seat back video screens from their domestic fleet, Delta has added the screens now to 600 planes.
According to Delta’s Senior Vice President and Chief Marketing Officer Tim Mapes, “We continue to invest in seat-back screens, because customers continue to tell us they’re important.”
Which one is right?
We’re just over a month away from when American Airlines will cut over to a single flight attendant scheduling system. They’ll no longer have to keep former US Airways crews separate from legacy American crews. And this will allow the airline to schedule their planes more efficiently — driven more by passenger demand than contractual obligations to different flight attendant groups.
At the same time they’re imposing a new discipline system on flight attendants to ensure they show up for work.
I continue to worry that airlines really haven’t learned very much — other than to pay more involuntary denied boarding compensation — from last year’s United Airlines David Dao fiasco. Police remain adjunct airline customer service representatives for dealing with unhappy passengers.
The father of the White House Press Secretary flew American Airlines last night though, on American’s Los Angeles to Nashville redeye. On arrival though passengers weren’t allowed to enter the terminal.
As a regular Delta flyer Huckabee didn’t realize quarantine has been standard procedure for American flights whenever someone in coach bought a barbecue sandwich.
At the beginning of the month Barclays increased the offer on its AAdvantage Aviator Red World Elite Mastercard to 60,000 bonus miles after first purchase in the first 90 days and paying the card’s $95 annual fee (the fee on this card is not waived the first year).
These are the cards flight attendants advertise onboard American. ComputerPlayerOne says flight attendants have been told this offer will last through August 31.
Last night American Airlines started showing some award space online for Cathay Pacific, Malaysia Airlines, Qatar, and SriLankan. That’s been pulled and is no longer available.
At a meeting between American Airlines employees and airline President Robert Isom last week, a sim instructor asked whether – with higher fuel prices – there’s an ‘industry initiative to increase fares’ to compensate. Isom explains that American is lagging behind on premium revenue.
However he thinks that premium economy will drive higher performance, and that basic economy and segmentation will “offer our customers what they want to buy, trying to encourage that move up the ladder” and that this will fix things.
American appears to have at least partially added the ability to book awards online with four more partners: Cathay Pacific, Qatar, SriLankan, and Malaysia Airlines.
American Airlines is a big operator of Boeing 737s, a workhorse of the domestic fleet. But they’re also a big operator of Airbus narrowbodies, including the larger A321 version. There are 121 Legacy US Airways A321s, and there are 98 legacy American Airlines A321s.
The airline also has 100 A321 ‘neo’ or ‘new engine option’ planes on order. And at an employee forum last week American’s management shared their plans for these A321neos, as well as plans to update the interiors of existing A321 aircraft in the fleet.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
