Tag Archives for american.
A couple of months ago I laid out an argument that American Airlines wouldn’t fly to India or Dubai.
Now American Airlines executives laid out in an employee forum why they aren’t planning to fly to India.
American American was instrumental in the launch of one of the Douglas DC-3 in the 1930’s. And now it’s possible to eat food prepared in one. American’s Chairman C.R. Smith badgered and cajoled Donald Douglas into developing a stretched successor to the DC-2.
At the beginning of the year we learned that American Airlines rolled out a new software program called iSolve to let flight attendants compensate passengers for onboard inconveniences like “inflight entertainment issues, broken seats or meal shortages.”
United is taking a goldilocks approach, announcing a small order for new aircraft: 25 Embraer E-175s to be delivered in 2019 and replace the same number of Bombardier CRJ-700s and 4 Boeing 787-9s that will replace widebodies in 2020.
They continue to scour the market for used aircraft so don’t view this as a shift to a fleet renewal strategy.
News came out this past week that an FAA inspector developed a close relationship with an American Airlines manager, and ignored important safety tips.
The Department of Transportation’s Inspector General found problems at the FAA’s safety oversight at American. Their report found concerns raised by the airline’s pilots union going unaddressed for a year and a half, suggesting that “FAA’s oversight office for American Airlines lacked objectivity in its review and did not respond to concerns about unqualified pilots and unsafe conditions during maintenance verification flights.”
American has relaxed a rule that is causing more award space to show up. Traditionally a connection on a domestic award ticket had to be under 4 hours, with longer connections ‘breaking the fare’ and causing an itinerary to price as two awards.
Now connections of up to 18 hours are permitted on domestic awards.
During yesterday’s second quarter earnings call, Duane Pfennigwerth of Evercore ISI asked whether the way “the rest of the industry has implemented basic economy so far… the more punitive implementations of it, no carry-on” has led to “positive share gain” (people choosing to fly Delta instead of United and American).
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American’s President Scott Kirby became the President of United Airlines. He found that United’s credit card program was lagging and also shared that in his experience onboard is the single most effective acquisition channel. So United started making these announcements too.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
