Tag Archives for cost cutting.
Cocktail picks are those plastic or wooden sticks that you use to place a lime or lemon in a glass for a cocktail. If you have a nice bar at home, your reusable ones might be stainless steel. Wooden ones retail at Amazon, $6.99 for 300 with free Prime shipping.
In response to American’s decision to shed 30% of its management and support workforce along with similar moves by United and Delta, industry analyst and former Pan Am, TWA, and American Airlines executive Bob Mann asks why management and support roles scale up as airlines grow in the first place. This is an interesting question and I’d like to suggest an answer.
The service we’re used to from airlines doesn’t come close to what was offered in many ways in the late 1990s, but it’s a lot better than we experienced from 2001 through 2010. The ups and downs of the airline industry have determined the level of investment in its product, and we’re about to see what down times mean for product again – even once we’re able to fly in a way that’s closer to ‘normal’.
Star Alliance member Thai Airways, whose President says there’s “never a day without a problem,” has a six point plan to return to profitability.
It involves getting passengers to e-mail in ideas for cost-cutting, sell more services through its mobile app, add a new route to Japan, and partner with a Thai cafe chain that’s found inside of gas stations.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
