Tag Archives for delta air lines.
Delta Air Lines has a crazy new configuration that’s been leaked for its Airbus A321neo aircraft – with 44 first class seats – as leaked by aviation watchdog JonNYC. This would entail 11 rows of standard first class.
Delta asked customers and employees to pick just one new European route, but the airline surprised voters by adding two — launching nonstop JFK flights to both Sardinia and Malta in summer 2026.
Delta’s president says the days of winning with the cheapest fares are over, and explains how investing in premium products – and then merchandising them – is getting flyers to pay more and driving record profits.
Delta is already letting an AI “Super Analyst” set ticket prices in real time, and this explainer breaks down how it works today versus where the technology is headed.
The latest DOT Air Travel Consumer Report shows Delta avoided bumping passengers entirely, while American led the industry in cancellations, mishandled bags, denied boardings, and passenger complaints.
Delta says demand for premium credit cards is driving growth, with plans for a new card above the $650 Reserve and updates to SkyMiles cards across the lineup.
The coach experience matters as much as business class for an airline – even (and especially) an airline that wants to maximize its premium revenue.
Becoming a premium carrier is a decade-long process. It stretches across the entire product offering, not just premium products. It takes investment and it takes a huge change in culture and mindset. It’s a journey not just for the airline, but for customers as well – who build their perception of the airline through the lens of experience in the back of the plane before considering whether to graduate to more expensive offerings.
Delta is preparing to launch Austin–Miami service as part of its massive expansion in Central Texas, a move insiders say is designed to “emotionally bruise” American Airlines.
Here’s what Delta is telling employees – they get 15 preferred use gates (not actually ‘exclusive use’ which is a term of art). They’ll stay on the current concourse with American (and British Airways, KLM and Lufthansa et al) while Southwest and United move to the new concourse.
Aviation watchdog JonNYC leaks the results of the vote on new Delta Europe service – and Sardinia won by a wide margin.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
