Tag Archives for delta air lines.
Before the pandemic the American Airlines co-brand portfolio had the largest charge volume, but American, United and Delta were all over $100 billion annually.
In June Delta Air Lines made big news claiming to have broken away from the pack reporting that “approaching 1% of U.S. GDP” in charge volume on their co-brand cards. They appeared to suggest over a quarter trillion dollars being spend on Delta American Express cards.
Delta SkyMiles Platinum and Diamond members get to choose from a variety of benefits. One Diamond member – with around half a million qualifying miles and over $50,000 in spending this year – was thrilled to be able to gift Gold status to two people.
Some anti-immigration Republicans are now calling for a boycott of Delta Air Lines after a commentator filmed the carrier flying migrants from Phoenix to New York.
Normally the complaint is that undocumented immigrants crossing into border states like Arizona and Texas overburdens those states and so they want them moved to New York (or Martha’s Vineyard)?
Delta Air Lines and El Al announced a partnership in June. That partnership is now live and it means the end of El Al’s relationship with Alaska Airlines.
While American shed highly unprofitable flying, they had been using pretty much all available windows for swing gates, gates that could be used for flying by any carrier. And that blocked others from significant expansion.
With their recent moves opening up the field I speculated that could mean Delta making good on its promise to create a focus city in Austin. They’ve been willing to stick by unprofitable flying like Seattle, buoyed by strong performance of their interior hubs and their lucrative American Express deal, making a bet on long-term performance.
A Delta Air Lines passenger flying from Atlanta to Houston this week found themselves sitting in coach besides not one but two support dogs.
Two separate passengers seated beside each other in the same row, in the window and aisle seats, brought on support animals. These were two dogs that did not know each other prior to the flight.
Back in March I wrote that Delta Air Lines was planning a Sky Club for Charlotte, the major American Airlines hub in the Southeast.
Construction on the club is now evident.
A woman on board Delta flight 2178 from Newark to Atlanta confronted a flight attendant who refused to help an older Black woman who was struggling to put her carry on bag in an overhead bin. The crewmember refused to help, saying it isn’t her job.
To the passenger, that’s precisely her job. The flight attendant responded by saying the passenger was harassing her, and had the captain remove her from the aircraft. She was embarrassed and inconvenienced for stepping into what she saw as both poor service and discrimination.
Passengers were escorted through a restricted part of the airport, typically off-limits to passengers, by Delta employees and TSA staff. After passing through Customs and checking their luggage, the passengers encountered the first issue.
The group was mistakenly taken to the wrong airplane three separate times, being transported by bus to different planes. When they eventually boarded the correct plane, they encountered another problem.
A year ago I wrote that, while it wasn’t public at the time, Delta was looking to buy Airbus A350 widebody aircraft. It seemed like a deal could be announced soon, but crickets.
Then in late spring major media picked up on the story that Delta was looking to buy both Airbus A350-1000s and Airbus A330neos. Now that order appears out to happen – this month.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
