delta air lines

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Delta Air Lines Fires Employee Who Stole Passenger’s Headphones

by Gary Leff on September 2, 2023

Sep 02 2023

A Delta Air Lines passenger tracked down the noise cancelling headphones he left on a flight at an employee’s house. The airline says the employee is no longer working for them. Mat Krantz left the headphones behind when he got off of a flight from Atlanta to Raleigh. He realized right away that they were still on board as soon as he’d exited the jet bridge, but he wasn’t allowed back on board to retrieve them. He filed a report with the airline and airport, and he tracked the headphones with the help of an Apple AirTag which was attached to the headphones’ case. The man expected the headphones to turn up at lost and found, but the next day they showed at… “a random home in Raleigh.” His wife talked him out of going…

Delta Confirms Changes Coming To Delta Sky Club Access Via American Express Card

by Gary Leff on August 23, 2023

Aug 23 2023

In the face of overcrowding of Delta’s Sky Club lounges, last year the airline limited lounge access to within 3 hours of departure. Then they made several more changes. But These measures haven’t been enough.

A Delta Passenger Got Deported, Then The Airline Lost Her Dog

by Gary Leff on August 22, 2023

Aug 22 2023

Paula Rodriguez flew Delta Air Lines from Santo Domingo in the Dominican Republic to Atlanta, intending to connect to San Francisco. Her dog traveled with her on the flight.

Though her paperwork was sufficiently in order for Delta to allow her to board in the Dominican Republic, U.S. Customs and Border Protection denied her entry to the U.S. in Atlanta.

Adult Film Star Threatened With Ejection From Delta Flight Over Her Attire

by Gary Leff on August 15, 2023

Aug 15 2023

Lauren Phillips shared that she was flying Delta Air Lines first class and “threaten[ed] by a employee that she won’t let me on the plane bc of the way I’m dressed.”

Delta Passenger Put Flight Attendant In Chokehold, Threated To Decapitate Her With Glass

by Gary Leff on August 3, 2023

Aug 03 2023

Delta Air Lines flight 2432 from Atlanta to New Orleans turned to chaos on Wednesday shortly before landing as a passenger put a flight attendant in a chokehold and threated to decapitate her with broken glass that he held against her neck.

The passenger had been bleeding from his neck and cab crew sought medical assistance before he grabbed one of the crew. He’d reportedly cut his own neck.

Lawsuit: Delta Offered Teen 5000 Miles After Passenger They Served 11 Drinks To Touched Her Up

by Gary Leff on July 30, 2023

Jul 30 2023

A woman and her mother are suing Delta Air Lines after they say that a man seated in their row on an international flight from New York JFK to Athens was served ten vodka drinks and a glass of wine – before harassing and sexually touching them. Flight attendants blew off their pleas, according to the women, and didn’t even report the incident to authorities. The daughter was sixteen. Eventually they were each awarded 5,000 SkyMiles.

Delta Agent Begs Passengers To Take $1300 Cash And Volunteer For A Later Flight

by Gary Leff on July 23, 2023

Jul 23 2023

Delta Air Lines flight 5637 from New York JFK to Columbus was overbooked on Saturday, and a gate agent found himself begging passengers to take $1,300 and travel at 9 a.m. the next day.

The airline started off offering $800. That’s more than you’ll find American or United offering most of the time. The agent worked his way up to $1,300 volunteer – and he was selling it.

Delta Flight Attendants Save Passenger’s Honeymoon, Retrieving A Passport And Delivering It To San Juan

by Gary Leff on July 14, 2023

Jul 14 2023

Two Delta passengers, one with the lowest level of status (Silver), were heading off on their honeymoon. They were flying Detroit to San Juan back in February where they’d pick up a cruise the following day. But right after their flight took off, the bride realized she left her passport at home. That would mean no cruise, since it would head to international destinations and she wouldn’t be permitted to board. There was no way to get the passport in time, they thought.

Delta Air Lines Expands Austin Focus City With New Flights To Las Vegas And Orlando

by Gary Leff on July 7, 2023

Jul 07 2023

Whether or not a single Orlando and Las Vegas flight can work for Delta is a question, though these are two leisure destinations that are said to almost always work for everyone, or that at least can be filled at some fare by everyone.

Delta Nails The Landing Music On One Flight, But Airlines Miss This Big Opportunity

by Gary Leff on July 4, 2023

Jul 04 2023

There are certain sounds, sights, and flavors that evoke travel. It wasn’t originally intended this way, but George Gershwin’s Rhapsody In Blue means United Airlines.

One neglected area of branding – outside of United – is music. So kudos here are noteworthy, in this case for Delta’s landing music.