flight attendants

Tag Archives for flight attendants.

Passengers Tossing Flight Attendant Thank You Notes. Should Cabin Crew Even Bother?

Feb 12 2020

An American Airlines flight attendant asked a community of frequent flyers about the value of ‘thank you notes’ written to passengers. Unanimously everyone loved the idea. But the flight attendant reported that several passengers just tossed their notes.

I wonder if this is something that people love in theory but don’t actually appreciate in practice?

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Your Flight Attendant Won’t Be Getting Into The Holiday Season At United

people posing for picture
Dec 15 2019

Airlines face a challenge around the holidays. Do they insist on a standard image for their frontline employees, or do they allow some festive creativity? And if employees can deviate from standard dress, what guidelines should be applied?

United Airlines appears to be taking a conservative stance this holiday season, cracking down on flight attendant holiday dress.

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The American Airlines Flight Attendants Union Is Cracking Up

Dec 01 2019

The battling between American’s independent APFA union and the stalking horse of the national AFA reminds me of Monty Python’s Life of Brian. They’ve seemed to have forgotten they’re supposed to be fighting the Romans (American Airlines management).

The union needs to be building a war chest for its negotiations. Instead they’re cutting costs like accounting systems that allow for electronic expense reports. They’re keeping higher union leadership pay. And they won’t go to the membership for a dues increase – fearing that would put them out on the streets.

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Are Flight Attendants Significantly Overpaid?

Aug 19 2019

Flight attendants respond to emergencies, bear the brunt of passenger frustrations and poor behavior, and staffing levels on some flights have been cut leading to more work. Maybe they’re underpaid.

I want to try out a very unpopular argument: that airlines pay too much for the flight attendants they’re hiring today, but that they should be paying more to attract flight attendants who will provide better service.

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United Flight Attendants are Selling Their Seniority – and the Airline Wants it to Stop

people posing for picture
Mar 26 2019

Unionized flight attendants — and flight attendants at airlines whose procedures mirror union work rules — get to work the most desirable trips based on seniority. Senior flight attendants at large international airlines can jet away to Sydney, to Buenos Aires, to Paris while more junior flight attendants overnight in Des Moines.

Those longer trips aren’t just more exotic. They pay more (more hours) in a short amount of time, have longer layovers, and may entail staying at better hotels. Secondary markets developed. Last year I wrote about American flight attendants renting out their seniority for $200 a pop. Now United flight attendants are doing it.

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