Tag Archives for flight attendants.
Despite the uncertain economic environment – airlines are rapidly pulling their earnings guidance – Delta Air Airlines is giving non-union employees pay raises effective June 1. 4% increases in hourly base pay will go to ground employees and flight attendants, while a 4% pool for merit raises is established for eligible employees (some will earn bigger increases and some smaller).
Four years ago I covered the case of an Allegiant flight attendant who lost his seniority for bidding on schedules for failing to pay dues to the Transportation Workers Union.
Now that case may be headed to the Supreme Court based on a new petition from the National Right to Work Foundation.
The American Airlines flight attendants union sent out a ‘hotline‘ message to cabin crew calling out management after a loss-making quarter. There’s a lot to criticize in how the airline has been run. None of those things are what the union chooses to highlight.
United Airlines is changing how flight attendants deal with drunk passengers onboard. Effective May 1, two flight attendants both have to share the judgment that the passenger is over the line. That will trigger collaboration with operations and the airport to handle removal of the customer from the aircraft
Southwest Airlines is known for the games people play to secure the best seats, because the airline doesn’t assign seats – it’s first-board, first-served. That’s changing next year, and it’ll throw a crimp not just in passenger shenanigans angling for extra space, but flight attendants doing the same thing too.
An American Airlines flight attendant announced a new federal law this on Monday on board a trip from Charlotte to Des Moines – claiming they’re being required to vigorously enforce cell phones in airplane mode while onboard the aircraft.
The U.S. economy appears to be slowing. And airlines are especially vulnerable. Businesses cut back on travel spending. Consumers see most leisure travel as discretionary. There’s been some pullback in airline schedules, and some lower fares in the market.
Flight attendants for United Airlines are allowed to drink while on duty in certain circumstances. So are flight attendants for Air Canada.
Effective June 9, American says they will begin to pay attention to cabin appearance (but to achieve this they need planes to have more time on the ground for cleaners to clean). They will care that catering is loaded. They will care that flight attendants follow service standards.
Southwest Airlines just laid off 15% of its corporate staff, letting workers go for the first time in its history. But they’re not done with cost-cutting. They revealed inside the company today that they will be closing two flight attendant bases – in Austin and Fort Lauderdale. In January, the company cancelled employee rallies. Maybe these weren’t the best way to engage staff and drive the culture, but there’s not a new plan to replace them either. And the messaging was that this is part of cost-cutting in the important “fight to return to excellent financial performance” which they plan to do by “enhancing efficiencies, and capturing value throughout the Company.” Southwest CEO Bob Jordan Southwest isn’t done cutting personnel costs, though. In a memo to employees today, the airline announced that they will eliminate…
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
