hilton

Tag Archives for hilton.

Sheraton Still Awful After All These Years, Hilton And Marriott Strategic Moves Revealed In Government Filings

Feb 15 2024

Both chains report that 78% of their revenue comes from the U.S. Their international footprints are smaller than you’d think!

Marriott has more than twice as much booked liability for hotel award night redemptions as Hilton. But that does not mean “Marriott’s loyalty program generated a far higher total volume of rewards for members than Hilton’s did” since Hilton pays hotels less when members redeem than Marriott does.

Continue Reading »

Hilton’s Rapid Rise: Challenging Marriott’s Dominance in the Hotel Loyalty Size, Who’s Best?

Jan 02 2024

Marriott Bonvoy (inclusive of former Starwood members) is the largest program while Hilton Honors has been growing quickly and catching up. Accor’s loyalty program – which is newer than the others – is small for the chain’s size. And while World of Hyatt is the smallest among these 7 hotel groups, it hits substantially above its weight, something that’s true both for program membership and for its co-brand credit card deal.

Continue Reading »

Amex Refreshes Premium Hilton Card, And The Changes Are… Ok?

condado plaza hilton
Oct 19 2023

Hilton’s premium co-brand is interesting because it straight up comes with Honors Diamond status, though I view Hilton Diamond as worth less than similar status at Hyatt, Marriott, and IHG (no guaranteed late check-out from Hilton or IHG, even, but at least IHG offers confirmed suites).

The premium card is also the only one where Hilton spend is more rewarding that putting it on an alternative card.

Continue Reading »

Rep. Tlaib’s Keynote Canceled: How a Houston Hotel Sparked a Political Firestorm

Oct 18 2023

Hilton Houston Post Oak by the Galleria has backed out of hosting the “Seize the Moment US Campaign for Palestinian Rights National Conference” planned for October 27 – 29, which was set to be keynoted by Representative Rashida Tlaib, a Palestinian American congresswoman and member of ‘the squad’ known for her opposition to Israel.

Continue Reading »

Hilton Upgrading Housekeeping, Towels, Bedside Power Outlets And Night Lights

toiletries
Aug 08 2023

Hilton has communicated upcoming changes to housekeeping, bathroom towels, bedside power outlets and night lights to hotel owners in the Americas, which they say are changes that “will have the biggest impact on guest satisfaction” while at the same time “being mindful” of property owner margins.

According to an internal communication reviewed by View From The Wing, Hilton hotels must be “clean everywhere and offer a hot breakfast, a great shower experience and a few reliable and friendly touches.”

Continue Reading »