We landed just after 9:30 pm, and I expected the hotel to meet us on the walk from the plane to immigration, apply for our visa on arrival, escort us to their lounge, take our passport and luggage tags, and collect our bags. But there was no one waiting. Now, the above service is a published benefit of a club booking at the Intercontinental in Jimbaran Bay. And there really shouldn’t have been any confusion. Back on January 17th – right after I made the booking — I emailed my flight arrival information to the hotel. On January 18th the hotel confirmed Quote: we have updated your flight details in our system. The transfer from and to the airport will be included as a Club InterContinental guest and you will be greeted by our club…
Hotel Report 2008
Tag Archives for Hotel Report 2008.
A Complimentary Day Room at Frankfurt
Tuesday, March 18, 2008Kempinski Hotel Gravenbruch Frankfurt Lufthansa First Class passengers are entitled to a complimentary day room at the Kempinski hotel. I found the details on the Lufthansa website. I emailed the hotel when making arrangements for the trip, mentioned I was a Lufthansa first class passenger (but didn’t mention the free room benefit) and they replied with a discount rate of 79 euros. Well, if I was going to pay for the room I’d just book the airport Sheraton! A quick email back with a link to the LH website, and they replied with apologies – yes you are right.We are very sorry about that fault. We do not remember about that possibility, because we don not had this very often. We send you a confirmation for the requested day use room free…
New Year’s at the Westin Diplomat, or Learning About the Beauty of Shoulder Season the Hard Way
Regular readers of this blog will know that I absolutely adore the Westin Diplomat outside Fort Lauderdale. It’s without a doubt the best Starwood property for Platinum recognition. They have about 86 suites in the upgrade pool for platinums, many being corner suites with wraparound balconies looking out at both the Atlantic Ocean and Intracoastal Waterway. Additionally, they have an absolutely lovely club lounge on the 33rd floor with both indoor and outdoor seating, also looking out both at the ocean and waterway. The club offers three food presentations daily, nice flatscreen televisions, and a bountiful selection of newspapers (I can even grab my Sunday New York Times there without much difficulty).It’s a big property to be sure, but they’ve always managed their size well. In the past the valet has been quick to grab…
