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Hotel Cancels Award Stay Because They Found Someone Better To Rent Rooms To

by Gary Leff

Jul 03 2021

Your travel reservations are never guaranteed, if the travel provider can sell your trip to someone else for (enough) more money. I wrote recently about Hilton cancelling all summer reservations at a Hawaiian hotel property, leaving guests with few options when the hotel had a chance to sell out to a single group booking. Now a similar situation has happened with Hyatt, though unsurprisingly Hyatt did more for the guests that were bumped.

A customer booked at Alila Ventana Big Sur in September on points for their 25th anniversary found that their reservation was being cancelled by the hotel because the property got a better deal from a group booking.

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From Santorini To South Africa, Hyatt Adds 12 New Partner Properties For Earning And Redemption

by Gary Leff

Jun 25 2021

Hyatt has a partnership with SLH Hotels that lets you earn points and status at those properties (when booking paid rates through Hyatt) and redeem points at these same properties, though not all of the hotels are part of this arrangement.

Shortly before the pandemic the partnership had grown to include about half of the SLH hotels. We hadn’t seen any additions since then, which isn’t surprising since many hotels would have wanted to pause investment in integration during the pandemic.

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The Reason Hyatt Became The Only Hotel Points Transfer Partner For New Program Bilt Rewards

by Gary Leff

Jun 22 2021

The new Bilt Rewards program lets members earn points through their rental apartment, and even earn points for paying rent to any landlord. It has a credit card, and points transfer 1:1 into a variety of loyalty currencies.

At first blush it seemed surprising to see Hyatt as the only hotel points transfer partner. It makes sense for Bilt, it’s the only hotel program where a 1:1 points transfer offers value to members. But we haven’t seen Hyatt offer that many partnerships. Why add Bilt?

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Review: Hyatt’s Thompson Washington DC Hotel

by Gary Leff

May 22 2021

Earlier this month I stayed at the Thompson Washington DC Hotel. It’s in a neighborhood where I haven’t spent much time before, and my first experience with the brand that Hyatt acquired when it acquired Two Roads Hospitality.

I didn’t have a fantastic stay at the property. I am not longing to return. But I’d absolutely stay here – for instance this would be my go-to pick if I had a meeting at the Department of Transportation, or for a leisure stay if I were going to a Nationals ballgame and wanted to use points.

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You Have A Brief Window To Take Working Vacations Before You Have To Return To Office

by Gary Leff

bay
May 16 2021

With the pandemic increasingly under control in the United States, more people vaccinated, and some offices gradually re-opening there’s a brief window where you can really travel and work at the same time. While work from home is likely to be more common than in the Before Times, we may not have the same flexibility in the future that we do right now. Become location independent, if only briefly. Go take a trip and work from somewhere else. Combining work and vacation is actually the best way to vacation anyway.

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Review: New Alila Marea Encinitas [Hyatt Award With Confirmed Suite Upgrade]

by Gary Leff

May 09 2021

The new Alila Marea Encinitas is a fantastic hotel and a great spot for Hyatt loyalists to redeem points. It’s available as a category 6 hotel for 25,000 points per night. And I was able to confirm an upgrade at booking into an ocean suite that runs of $2000 per night.

The property combines a nice spot on the ocean, great service, and fantastic food – all to go along with fantastic value through the World of Hyatt program.

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