Tag Archives for hyatt.
World of Hyatt extended current elite status so that members who qualified last year are able to use the benefits that they earned through 2021. However there’s a hole in Hyatt’s approach: confirmed suite upgrades and free nights for those members – set to expire February 2021 – were not extended. Hyatt says expect to hear something in weeks.
Selena Rivera-Apodaca has been arrested for armed robbery after taking a man up to her room at the Hyatt Regency Boston. The two had met through a dating app, and she invited him to the hotel Tuesday morning. At around 11 a.m. they met in the lobby before making their way upstairs. They ‘spoke’ for half an hour before she “pulled out a taser and started to go through his pockets.”
In my own dating life this would never have happened.
The practice, which dates to April, has mostly ended – but one Hyatt hotel in Seattle was found still asking guests to reach down deep and give extra money to the property’s owners just this week.
After being called out, the hotel is no longer asking guests for donations, but it’s still charging a resort fee without delivering any amenities so that is kind of the same really.
Hyatt is making a number of aggressive offers to bring business into their hotels, from rate discounts to added benefits on stays to bonus points. In addition to the promotion, discount and breakfast offers they’re currently running they’ve announced three new offers that run through October 8: up to a 25% rebate on award stays, free parking on award stays, and triple points on hotel dining when you’re not saying at the hotel.
Hyatt and Chase, their co-brand card partner, have juiced things a bit so that card spend counts even more towards elite status through June. And getting the card now does, too.
Hyatt is offer 20% off plus breakfast for loyalty program members, adding to an aggressive drive to put heads in beds that includes triple points and cancelling stays up to 24 hours prior to check-in.
Uou can spend 30,000 points per night – same as before – and have all of your dining included, (even room service) booking rooms that run $1500++. The property re-opens in mid-July. It’s a special place, and right now a special value when you can find rooms available for redemption.
Hyatt is offering triple points June 15 through September 15, 2020 beginning with your second stay during the promotion period. The bonus is available at all Hyatt properties, and even at MGM and Small Luxury Hotels of the World properties that participate in World of Hyatt.
Members of Hyatt’s program with any status at all can earn 2500 bonus points with their first stay during the promotion.
Hyatt has extended their free cancellation policy. Reservations made directly with Hyatt for travel through July 31, 2021 are refundable as long you as you cancel the booking at least 24 hours in advance.
You actually have to watch during the booking process to make sure this flexibility applies though. Here’s why.
This is a horrible idea, that undermines trust in the brand completely. It’s trust in the brand that drives value for Hyatt Hotels Corporation. They really risk undermining their business.
If a surcharge is needed to cover the cost of making a hotel safe from SARS-CoV-2, then it’s not part of a hotel’s basic practices. the room rate doesn’t buy a safe stay. That communication is downright scary. And hiding the ball on price is untrustworthy and what’s needed to bring travelers back more than ever is trust.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
