involuntary downgrade

Tag Archives for involuntary downgrade.

United Airlines Threatens Passengers: Give Up Business Class Seats To Flight Attendants Or Entire Flight Gets Kicked Off

Sep 23 2024

United Airlines reportedly threatened to force everyone on their flight 923 from Los Angeles to London to get off the aircraft on Sunday, unless three business class passengers gave up their seats and moved to extra legroom coach in order to make room for flight attendants. A passenger says that this “came across as a threat, both in their wording and tone.”

Continue Reading »

4 Reasons Why You May Be Booked In Business Class, Wind Up Flying Coach

Sep 12 2023

Generally speaking involuntary denied boarding rules apply not just to when an airline cannot accommodate you on board, but also to when they cannot accommodate you in your ticketed class of service. You may wish to take a different flight rather than travel coach (even if it isn’t right away) or you might prefer to take your original flight and reach your destination faster. Either way, compensation is due.

Continue Reading »

4 American Airlines Passengers Had Their First Class Seats Taken Away – And Given To Employees

airline seats
May 14 2021

Last week four American Airlines passengers were downgraded on a flight from Charlotte to Honolulu because they ‘arrived at the gate too late’ even though they were there 25 minutes prior to departure. Their seats were given to employees or relatives or employees to enjoy instead.

The gate agent who did it was wrong, but there’s a confusing rule that should be clarified.

Continue Reading »

After United Cancelled a Flight Because of Intoxicated Pilots, They Downgraded a Passenger Too

united plane docked
Aug 04 2019

It’s been widely reported that United’s Glasgow – Newark flight had to be cancelled on Saturday morning when two pilots showed up to work intoxicated.

However United’s efforts to inconvenience passengers weren’t limited to two intoxicated pilots, they continued to inconvenience passengers through the decisions they made recovering from the incident as well.

Continue Reading »