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August 14 Singapore Airlines made a huge change to the ability to waitlist for award tickets. All wait list requests are cancelled 14 days prior to travel. There are no more last minute wait lists.
Singapore says the new rules ‘promote certainty’ and that’s certainly true. You know you cannot clear a wait list close to departure, because Singapore won’t allow it.
But why did they make this change?
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
