Tag Archives for privacy policy.
Southwest’s latest privacy policy email told customers almost nothing, which is exactly why so many people assumed the worst. The real changes were broader and older than Monday’s notice suggested, and they are fueling fears that the airline is building the tools for heavier tracking, biometric monitoring, and more personalized pricing.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
