Tag Archives for seat back entertainment.
American Airlines may finally be ready to bring back seatback TVs. That would reverse years of stripping screens from much of its fleet, and it comes just as the airline faces pressure to upgrade a Wi-Fi product that once stood out but has since been passed by rivals.
Vasu Raja is headed to United to work on monetizing passengers through inflight advertising, but that’s not the part of this story most people are getting wrong. The real mistake is the narrative about his tenure at American: he became the face of a broader strategy signed off at the top, and American’s ongoing struggles long outlasted— and outgrew —the distribution fight he was blamed for.
A Los Angeles-bound Delta Air Lines passenger was spotted using their toes to control their entertainment screen. She was seated in first class at bulkhead on flight 2830. from Seattle on Saturday.
A Delta Air Lines first class passenger on a trip from Seattle to Detroit watched another customer in the cabin get mad – and take matters into his own hands – when his seat back entertainment screen wouldn’t work.
Delta Air Lines CEO Ed Bastian announced a partnership with DraftKings at his CES speech in Las Vegas back in January. Since inflight gambling is illegal, I assumed this would mean earn Deltaing SkyMiles for sports betting through DraftKings. After all, you can earn Marriott points with BetMGM already today.
However Bastian actually said that they would integrate DraftKings into their inflight entertainment system.
United Airlines passengers were greeted with a stark message on their seat back entertainment screens when they boarded a recent flight to Chicago O’Hare. The airline’s message to its customers: BITE ME, or rather every seat back screen showed the greeting: “Welcome aboard flight BITEME1 to Chicago.”
United Airlines has been adding seat back video screens to planes, and they’re planning to put the fastest internet in the sky on board – Starlink – starting next year. This is great for customers, but it’s all part of a plan to monetize the eyeballs of customers sitting on their planes.
Let’s check in on how that’s going.
A Delta Air Lines first class passenger can’t decide to watch on the carrier’s seat back entertainment system, so they keep flipping through the channeles. With. Their Feet.
Sitting in the first class bulkhead, they have one bare foot propped up against the bulkhead wall, and the other foot moves between the wall and swiping left with their toes.
Writer Sarah Bengard shared a photo of a woman traveling on a Delta flight with her younger brother. And she said “he’s gagging.” The woman has her bare feet propped up, rested against the sides of her seat back entertainment screen.
If there’s ever been a good argument for American Airlines’ decision to remove seat back entertainment screens from its domestic fleet, this has to be it.
A passenger has taken to social media to share the story of her upgrade to first class. It didn’t come due to elite status, spending miles, or dressing sharply (or whispering ‘revenue management’ to an agent). Instead she was moved to the front cabin after her seat opponent logged into the inflight internet and started searching for “sex on planes.” And then watching sex on planes.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
