Tag Archives for seat recline.
There are a lot of things that are unpleasant as an airline passenger. One is how little legroom your ticket buys, though there are options to pay more money to get more space. There is a right way and a wrong way to take matters into your own hands if you’re frustrated by a reclining passenger.
A Delta Air Lines passenger reclined her seat, and the woman behind her – she says – began pushing her seat back throughout the rest of the flight. In response, she didn’t ask for help from a flight attendant. Instead she… began yelling at the woman behind her. And another passenger caught it on video.
The passengers behind the woman denied pushing her seat and that just drove the her to the brink, publicly defending her right to recline. It was the end of the flight though, so the battle went on silently until she just couldn’t take it anymore.
A frequent flyer on Reddit asks whether they’re a jerk for reclining their seat. As background, they’re 6’3″ and in first class, and they try to be polite – making sure the person in the seat behind them “doesn’t have a laptop out… then slowly recline[s their] seat back.” And they still wound up in a hostile encounter with a passenger when they did it. They gave in the first time, and kept their seat straight, until after the meal when a flight attendant gave them ‘permission’ to try again.
Sam Bowman reports that he was flying Virgin Atlantic in economy. He reclined his seat, he says, in order “to sleep and the grown man behind me started violently shaking and kicking my seat.” After the violent passenger was told to stop, “his wife loudly declared that I was a sociopath.”
The important point to make here, aside from the obvious “don’t physically shake the seat of the person in front of you” is that a passenger whose seat reclines gets to decide whether to put that seat in the upright or reclined position, outside of takeoff and landing where the government makes the decision for them. It’s not always appropriate to recline, but the decision belongs to the passenger whose seat it is.
It’s a fool who tries to work on their laptop in regular coach, let alone who tries to do this without coming to some sort of an arrangement with the passenger in front of them. Nevertheless a man whose MacBook screen was cracked by a reclining passenger sought compensation from Delta – was offered it – and complained that it wasn’t generous enough and “I have a podcast.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
