Tag Archives for united airlines.
United Airlines launched its Polaris business class product seven years ago. This was both a new soft product – meals, blankets, amenities – and a new seat or hard product.
United Airlines is launching Polaris 2.0 on September 20th, a refresh of the airline’s soft product. Employees are being given a mandatory one hour course on the new product.
At the TD Cowen Global Transportation Conference, airline CFO Gerald Laderman said there are “no imminent plans” to move their headquarters, noting that the airline has “a long-term lease at Willis Tower. We’ve been there for decades in Chicago. Denver is like Houston. We have lots of facilities in Houston.”
United Airlines says “good leads the way”. Yet at the other end of the spectrum is what one woman says happened to her on United Airlines flight 2084 from Denver to Jacksonville, Florida on Tuesday. Amber Rewis shares that a crewmember took a lunchbox out of the overhead bin – it contained frozen breast milk she was carrying for her child – and asked the cabin, “what the hell is this?”
United Airlines requested a nationwide ground stop for all flights, both mainline and regional, due to a computer issue. Flights are unable to take off, though flights already in the air continue to their destinations.
United Airlines award space is wide open between the U.S. and India. You can fly out of San Francisco, Chicago, or Newark (or, potentially, connect to one of those cities) and on to Delhi with some availability to Mumbai as well. You’ll find at least two business class seats every day through the end of the schedule.
A passenger whose father passed away is railing against United Airlines. His parents were supposed to travel on the airline to London. Without her husband to fly with, his mom still wants to take the trip with her daughter. They have two tickets, and want to use two tickets, but the airline wants an additional $1,000. Is that fair?
United Airlines pilot Kenneth Jones was arrested in a Denver Airport employee parking lot after a “bizarre ax attack” against the lot’s exit gate. He says he got tired of waiting for the arm to go up. The uniformed pilot is shown on video taking an axe out of his trunk and swinging the axe at the gate more than 24 times and finally got it up.
On Friday I wrote about a United Airlines ‘1K’ status member threated by a flight attendant with being placed on a no fly list over accepting manicotti from another crewmember while sitting in coach.
It turns out that this passenger, who was on his 80th flight of the year enroute to Seattle, has already been flying United again. And he’s now getting the royal treatment from other flight attendants with the airline.
A United Airlines flight attendant parent-shamed business class passengers on a delayed Delhi – Newark flight, after their special needs three year old woke up nine hours into the journey. The crewmember chastised the passengers for their lack of parenting when the boy was hungry (United didn’t board his child meal) and the mother had to improvise for food and tend to the kid at the same time.
A United Airlines top tier ‘1K’ status member was threated with the ‘no fly list’ by a United Airlines flight attendant after eating a plate of manicotti on board. The passenger shared the crazy story that happened on Thursday’s flight 1372 from Denver to Seattle.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
