Tag Archives for united airlines.
United Airlines is pulling back on meal service in domestic first class. Starting January 1, United Airlines will only serve meals up front on flights of 900 miles or longer.
United was willing to assure customers that the man wasn’t flying planes three weeks ago. And they do not appear willing to make any such assurance today.
United’s flight attendants union – the same union that downplayed boarding pay at Spirit – wants to one-up Delta, American, and SkyWest.
They want boarding pay like Delta, and like what’s been offered at American (50% pay), but they also want “Ground Time Pay” (50% pay).
A United Airlines passenger complains about “the worst flying experience” ever after they were told they would have to gate check a bag that didn’t fit in the sizer, even though they’ve successfully flown with it in the past. Their bag almost fit but was a little too large because of the wheels.
The passenger refused to check the bag and a supervisor allowed them to bring it on board anyway. Seems like a great flight to me, but one that flags a common misunderstanding about air travel. You might not be so lucky!
The new United for Business discount program offers fare discounts in place of earning rewards.
Big airlines have special programs for high revenue customers far beyond top elite status of their mileage programs. At Delta there’s the 360 program. At American it’s Concierge Key. At United Airlines it is Global Services.
The criteria for obtaining this status is generally unpublished, however there are workarounds.
Three former United Airlines executives engaged in a bribery scheme involving renovations at Newark airport. They accepted bribes from a maintenance and construction company to secure a restroom renovation project.
In exchange they received renovations to their own homes, electronics and jewelry and total bribes over $1.2 million. They steered the business to the most expensive contractor, who submitted a two page bid in comparison to dozens of pages for competing contractors. Then the employees inflate contract change orders to help the company recoup its bribe expenses.
United Airlines service to Australia is up 50% year-over-year. And it’s not just offering more flights, it’s flying larger planes to Melbourne than before.
The AFA-CWA union, which represents United flight attendants, is reminding its members that under the Railway Labor Act it is illegal to engage in ‘self help’ (not just striking, but unilateral efforts to hurt the company) before being released from negotiations by the National Mediation Board.
AFA-CWA tells cabin crew that they cannot coordinate refusing to pick up trips, call for their colleagues to “work to rule” or to refuse to perform any duties, as well as “refusing to charge customers for buy-on-board products.”
United Airlines has a pilot who seems to cheer on the Hamas death cult as well, posting a steady barrage of messages to Facebook.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
