Tag Archives for united airlines.
A United Airlines flight attendant parent-shamed business class passengers on a delayed Delhi – Newark flight, after their special needs three year old woke up nine hours into the journey. The crewmember chastised the passengers for their lack of parenting when the boy was hungry (United didn’t board his child meal) and the mother had to improvise for food and tend to the kid at the same time.
A United Airlines top tier ‘1K’ status member was threated with the ‘no fly list’ by a United Airlines flight attendant after eating a plate of manicotti on board. The passenger shared the crazy story that happened on Thursday’s flight 1372 from Denver to Seattle.
A woman came on late in the boarding process prior to a United Airlines flight, and asked everyone to get up for her to reach her window seat. So far, so good, that’s what you’re supposed to do. But apparently she said this was important because she didn’t want anyone touching her. And that got her seatmates’ backs back a bit. Once she was in her seat she started talking about how no one can touch her, and that another passenger’s charger would have to be moved because it was in her space.
United Airlines flight 871 from San Francisco to Taipei diverted and returned back to the U.S. on Thursday when a coach passenger refused to stay in their cabin. They kept going up into business class, and refused to stay in their seat. In grist for inequality commentators everywhere, two hours into the thirteen hour flight, the captain made the decision to turn back.
United Airlines is launching daily service from San Francisco to Manila, and bringing back Los Angeles – Tokyo Narita and Hong Kong. They’re adding Taipei flying and are trying to expand back into mainland China.
United’s flight from Zurich to Chicago O’Hare lost an emergency slide on Monday, as it floated down over a Chicago-area neighborhood prior to arrival. The Boeing 767 was discovered to have a missing slide on arrival. It landed in the backyard of a home close to the airport, damaging a roof.
United Airlines flight 20 from Houston to Amsterdam dumped fuel, and then diverted to Chicago, after the business class passenger in seat 11G melted down over not having his first choice of meal available. After removing the passenger and refueling at O’Hare, the flight just landed, about three and a half hours late.
Customers will receive an email next week with instructions on how to claim the miles.
United Airlines CEO Scott Kirby, who was smart enough to take a private jet rather than his own airline when he needed to travel from New York to Denver this week, shared an internal letter with his company’s employees explaining what happened as their operation melted down over the past week.
Kirby blames bad weather, FAA air traffic control staffing, and… Canada (yes, really).
United Airlines CEO Scott Kirby himself gave up trying to fly United when he needed to go from their Newark hub to their hub at Denver. He flew private out of Teterboro.
The airline says that United “did not pay for his flight.” However Kirby apologizes for abandoning solidarity with his employees and customers trying to get through the morass.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
