Tag Archives for united airlines.
Turkish Airlines has 4 or more business class award seats available most dates next year, January – May 2021, from a variety of U.S. gateways. You can claim these seats using miles from a variety of different Star Alliance carriers, and connect onward to Eastern Europe, Mideast, Southeast Asia or Africa.
United is also offering wide open business class award space on several transatlantic routes.
You may be familiar with — and even outraged by — the famous lawsuit against McDonald’s by Stella Liebeck who was burned by hot coffee.
The jury’s $2.7 million award has long been a poster child for tort reform (the judge actually reduced her award to $480,000). That lawsuit brought change though – albeit not to United Airlines.
The program’s $5 billion in new debt could create strong incentive for current cash flow versus long-term stewardship and profitability. Of course that is not new in the airline industry, at this time, or at United under Scott Kirby’s leadership in particular.
United won’t get law enforcement involved or divert a flight. They won’t even threaten the ban to get compliance from the customer. Instead, the flight attendant can report the customer after the flight for an investigation.
If they’re not even going to mention the possibility of a ban when a customer refuses to wear a mask on board, they’re not actually serious about getting passengers to wear masks inflight.
United Airlines shopped the MileagePlus loyalty program around to lenders to raise cash, and they had to present a lot of internal data as part of the process. Now that the transaction is moving forward, they’ve had to make this data public.
Here’s how the $5 billion loan is going to work, and some facts about the program they hadn’t previously revealed.
United operates three different routes between the U.S. and India and all three have wide open business class award space looking out into 2021 – for months at a time.
I decided to show connecting availability also because it’s worth flagging business class award space for four or more people on Swiss through Zurich and Turkish via Istanbul. There’s even Air Canada business class Delhi – Vancouver for four passengers on Tuesdays.
Even if you were forced to accept a travel vouchers you can contact United for an exchange. You were entitled to a refund if your flight was cancelled, or if the airline changed its schedule more than two hours. And United will honor this policy retroactively, even where they had previously reneged.
United is instituting a new requirement for passengers to fly starting Tuesday, June 9. Everyone traveling on United will be required to complete a health screening as part of the check-in process, and confirm that they’re willing to wear a mask.
Under United’s new coronavirus rules I’m unlikely to ever be eligible to fly.
United Airlines CEO Scott Kirby spoke at the Bernstein Strategic Decisions Conference and spoke confidently about shedding costs and preparing for a rebound in air travel. He offered that bankruptcy isn’t a strategic option, that airlines are foolish to retire fleets too quickly, and that MileagePlus is going to be a great source of cash – whether by selling a ton of miles or borrowing against the program.
Overall (9) claims Kirby made seemed both new, compared to previous statements, and struck me as noteworthy.
Delta’s CFO acknowledges SkyMiles members taking “a little hiatus when people aren’t going to travel,” but that the program still continues to motivate spend because it gives people “something to look forward to [the] prospect of saving up for something.” Then he offers insight into how the Delta portfolio is performing relative to American Express’s other products.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
