united airlines

Tag Archives for united airlines.

United Airlines is Giving Away Three Perfect Days in… Newark

by Gary Leff on August 21, 2019

Aug 21 2019

With as full as flights are these days, if your United transatlantic flight out of Newark cancels I could easily see the airline not being able to get you out for three days. Then you’d be stuck spending three days in Newark. I’d say you could pitch the story to the airline’s magazine, but somebody already did that.

For as long as I can remember United’s Hemispheres inflight magazine has included a feature “Three Perfect Days” Well, now you can win three perfect days in… Newark.

Truth in Advertising, American Airlines Catering Edition

by Gary Leff on August 20, 2019

Aug 20 2019

Short premium cabin flights in Europe usually come with lounge access and a decent meal but don’t give you more legroom. In contrast U.S. airlines sell lounge access separately, give you a bigger seat and a bit more room, but the food is often wretched.

I date the beginning of real cuts to domestic premium cabin meal service to early 2001.

United Will Put Seat Back Video Screens on Some New 737s, Could Force American to Do the Same

by Gary Leff on August 14, 2019

Aug 14 2019

Delta continues to double down on passenger entertainment not just for international flights but across its domestic fleet. They’re now over 700 aircraft offering seat back entertainment screens.

United and American have been moving in the opposite direction. They have eschewed screens to save money – about a million dollars per aircraft – offering streaming content that customers can view on their own devices. In most cases this means passengers watching movies on phones.

After United Cancelled a Flight Because of Intoxicated Pilots, They Downgraded a Passenger Too

by Gary Leff on August 4, 2019

Aug 04 2019

It’s been widely reported that United’s Glasgow – Newark flight had to be cancelled on Saturday morning when two pilots showed up to work intoxicated.

However United’s efforts to inconvenience passengers weren’t limited to two intoxicated pilots, they continued to inconvenience passengers through the decisions they made recovering from the incident as well.

DansDeals Founder Brings Food to Stranded Passengers When United Wouldn’t Help

by Gary Leff on August 4, 2019

Aug 04 2019

As a result of bad weather Wednesday’s Tel Aviv – Newark flight diverted to Cleveland, which is no longer a United hub.

Fare Alert: Non-Stop Paris From $257 Roundtrip

by Gary Leff on August 4, 2019

Aug 04 2019

United is offering non-stop Newark – Paris roundtrips from $257 roundtrip. And it’s not just for a few dates either, but across much of the schedule for about six months.

Two United Pilots Too Drunk to Fly – Again – Passengers Entitled to Over $650 Each

by Gary Leff on August 3, 2019

Aug 03 2019

Since Glasgow, Scotland is part of the UK and Brexit hasn’t happened yet, this flight delay should be covered by Regulation 261/2004 entitling passengers to significant cash compensation. Given the distance and that passengers won’t reach their destination within four hours of schedule, they’re clearly entitled to 600 euros cash each (US$677).

United Offering New Discounts for CLEAR (Airport Security) While American Blocks Expansion

by Gary Leff on July 29, 2019

Jul 29 2019

United has entered into a partnership with CLEAR for expedited security screening. This is surprising because CLEAR is owned, in part, by Delta however United will be taking an equity stake as well. This will mean (1) expansion for CLEAR and (2) discounts for United elites and credit card customers.

United Airlines Brought the Stroopwafel to America and Now It’s Mainstream

by Gary Leff on July 28, 2019

Jul 28 2019

When Oscar Munoz took over from disgraced United Airlines CEO Jeff Smisek the airline rolled out modest customer experience improvements as part of an overall attempt to change the narrative of the airline.

Illy coffee and Stroopwafels turned out to be a perfect match, made better together. And for the Stroopwafel it changed their entire business trajectory.

United Airlines Forgot to Remove the 737 MAX From Their Schedule

by Gary Leff on July 27, 2019

Jul 27 2019

Southwest, American, and United have all announced that they’re cancelling Boeing 737 MAX flights into early November although the truth is they don’t know when it will fly again. Each previous cancellation has been followed by another one.

Except… while United announced that they were pulling the 737 MAX from their schedule, they apparently forgot to actually do it.

united airlines

United Airlines is Giving Away Three Perfect Days in… Newark

Truth in Advertising, American Airlines Catering Edition

United Will Put Seat Back Video Screens on Some New 737s, Could Force American to Do the Same

After United Cancelled a Flight Because of Intoxicated Pilots, They Downgraded a Passenger Too

DansDeals Founder Brings Food to Stranded Passengers When United Wouldn’t Help

Fare Alert: Non-Stop Paris From $257 Roundtrip

Two United Pilots Too Drunk to Fly – Again – Passengers Entitled to Over $650 Each

United Offering New Discounts for CLEAR (Airport Security) While American Blocks Expansion

United Airlines Brought the Stroopwafel to America and Now It’s Mainstream

United Airlines Forgot to Remove the 737 MAX From Their Schedule

Top Posts & Pages

About Gary Leff