Tag Archives for wheelchair.
It’s one thing when Delta is asking employees to volunteer to clean Sky Clubs at their Atlanta hub because contractors can’t find employees. It’s another thing when vulnerable passengers are left overnight to find for themselves.
A tipster shares that Prospect Airport Services at Charlotte’s airport went from “300 passenger service agents to 30 because of low wages. They’re offering a signing bonus, but the $9 pay isn’t attracting qualified candidates.” That may provide some insight into challenges at Washington’s National airport, and all over the country finding someone – anyone – to help passengers in need of a wheelchair make it to their flights.
What would you do if you were pushing a wheelchair and the passenger… fell out? What if you were a flight attendant, standing on the jetway, and saw this happen to one of your passengers?
And what if it was all a prank? This passenger deals with a lot more in life than I do each day, yet manages to maintain a great positive outlook and has fun with the people he meets. I find that inspirational.
On Monday Lufthansa left a wheelchair passenger to fend for themselves boarding an aircraft at a remote stand in Frankfurt. Reportedly Lufthansa ground staff asked passengers on the Frankfurt – Austin flight LH468 to lift the man onto the plane, because no one from the airline would do it. One of the passengers was injured in the process.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
