United and American Getting Trolled by Jeff Smisek and the Extra Fuel Needed for New World’s Longest Flight

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Cloud Nine on the ET A350 is strangely uncomfortable. For whatever reason, the seats seem to not be aligned with the legrests and you sort of have to twist to sleep properly. I thought it was just me, but two of my colleagues independently said the same thing. I prefer the 787 or ideally the 777 for a more comfortable seat.

  2. Huh? Seems pretty clear to me that UA and AA twitter knew they were dealing with a fake profile.

    I mean, come on, the handle has “fake” in its name.

  3. I think the twitter teams were definitely aware of the joke. Do.yiu think they would tell the real smeagol to look at their public job listings?

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