United Lies to its Elites, LAX Hates its Passengers, a Hotel CEO Hates His Job, and Where the Cheap Room Awards Are (Bits ‘n Pieces for January 24, 2014)

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. I need to book round trip on united, the return date will be in 2015, but on untited website it only list 2014 flights, how can you do it?

  2. I ran into this with UberX a couple days ago at LAX. The driver called and told me he needed to pick me up in the parking deck, since drivers were getting fined left and right. It was pretty funny at the time…he talked about it for a while, and said the exact same stuff that article mentioned.

  3. I saw that show with that fat slob CEO running Choice. The show didn’t make him look bad at all – he was simply incompetent and hadn’t known a hard days work in his life. But when you are the bosses son who owns a lousy motel, er hotel chain, you can get away with it.

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