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Monthly Archives
Monthly Archives for February 2017.
American Airlines Award Space As Pathetic As It’s Ever Been
I had a dream last night that American Airlines was on the verge of announcing that all of their international flights would either offer either 3 business class award seats or 2 first class award seats.
United Fails Basic Marketing With Polaris Business Class Rule
I hear from customers almost every day who aren’t getting the new business class seats on their upcoming flights over the next few months — and argue with me that they are. “But the confirmation says Polaris” they tell me and I have to explain that this simply means they get the new soft product, and it will be years before most flights have the new seats.
That’s a problem, but there’s something far pettier and a much bigger lost opportunity, that I want to highlight.
I Didn’t Know This About American Express: Usually No Credit Pull Unless They Approve You?
Apparently most of the time, if you’re an existing American Express cardmember and you apply for another American Express card, you won’t have your credit pulled unless you’re going to be approved.
Airline CEOs Meet With President Trump This Week to Kiss The Ring, Conspire Against You
US airline CEOs will meet with the President on Thursday to beg for protection from those scary (much smaller) Etihad, Emirates and Qatar who already aren’t permitted to operate in the US market.
Remember the goal — as spelled out by Delta — is “new rules on price-lowering” meaning higher prices for airline tickets.
How the Super Bowl is Transforming Air Traffic Control This Weekend
People are attending the Super Bowl from more than 900 cities around the world. The Super Bowl will be 1600 more planes into Houston airspace on top of the usual traffic (there’s normally 2500 per day). Twice the usual number of controllers are on duty at Houston TRACON. And there’s a 10 mile no fly zone set up during the game itself.
A Travel Scam I’d Never Heard of and Former PM of Norway Detained at Dulles Airport
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
TIP: People Behind the Desk at American Express Lounges Can Do More Than Just Check You In
American Express prides itself on service, and when you arrive at one of their lounges you’re checked in at the “Member Services” desk. I’ve only seen staff there checking boarding passes, American Express cards, and photo IDs (and of course in Dallas and Miami, making spa appointments).
I was curious what else they did, so I asked around, and it turns out quite a lot. You can really lean on the staff there for more than just scanning a boarding pass, which is something I suspect most guests don’t realize, so I became curious about some of the things that the staff have done recently for members in some of the various clubs across the network.
My American Express Financial Review Was Just 3 Questions Over the Phone
I received a letter from American Express saying they needed to verify information about my business for a small business credit card that I have (Starwood). The letter said they had been trying to reach me but had been unable to. I did not receive any phone calls or messages from American Express.
So I called the number on the letter. I wondered if this was an American Express Financial Review.
How Your Family’s Travel Can Earn You Status and Ellen Mocks United Basic Economy
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.