Monthly Archives for September 2021.
Several hotel franchisees are suing IHG making two basic claims, they’re required to buy supplies from the company at significant markup and they’re getting cheated by IHG Rewards.
When an airline tells you they aren’t going to do as much for you in the event they delay or cancel flights – even when it’s their fault, not the weather – you should take the message loud and clear.
Several days ago I ticketed award travel on a oneworld airline using American AAdvantage miles. Since there was a schedule change (by a few minutes) between when I put the reservation on hold and when I was ready to ticket, I had to call an agent rather than issuing the award online.
Three days passed and I never got a ticketing email. The awards still showed as being ‘On Request’. So I rang up American to fix the problem. The agent, naturally, first told me there was no problem but that’s obviously wrong.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
An airline’s CEO gets unlimited free travel, naturally. But United Airlines CEO Scott Kirby is unique. He and his family don’t just get to fly United for free. They can fly as much as they want on American Airlines, any flight in any class of service, as well.
That’s because Kirby was let go as President of American Airlines and immediately became President of United – in a move I hoped at the time would make both airlines better (it’s benefited United). This paved the way for Kirby to become CEO at United.
One 75 night Titanium elite member tells the story about confirming a suite at the J.W. Marriott in Grand Rapids Michigan. They were staying for their 35th wedding anniversary. When they arrived to check in, they were assigned a regular room – the hotel gave their suite to someone else instead.
Richard Reid, the “Shoe Bomber”, is a British career criminal who converted to Islam in prison and came a member of Al Qaeda. He attempted to blow up American Airlines flight 63 from Paris to Miami on December 22, 2001. The plot was foiled by several factors, from high humidity to Reid’s own perspiration dampening the fuse along with another passenger smelling smoke.
He was arrested, charged, convicted and eventually given 3 life sentences plus 110 years in prison without the possibility of parole.
Things are rough out there. There are fewer agents to help you and more changes to flight schedules. Everyone is stressed on the road. Here are 11 things you can do to make travel go a bit more smoothly. Some are very basic tips, but even if they aren’t new to you they’re good reminders I think.
If liberties are going to be restricted, those restrictions should be targeted at those who present a clear risk – and lower-risk individuals should be exempted. In other words, when there are restrictions the government is also obligated to provide for vaccine passports.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
