United Clarifies Lounge Access Policy Changes, New Star Wars Livery, and the Pope’s ‘Shephard One’

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Are you sure that “American Express has received a billion dollar investment from activist fund ValueAct”? I am pretty sure that ValueAct acquired the stake in the open market, meaning AmEx has not received a cent of ValueAct investment. Probably what you meant to say, but your wording could be interpreted as a primary issuance.
    Also, the stake was reported on August 7th…

  2. “American Express has struggled to demonstrate to markets that it’s still a growth business”.

    Why would that be true, now that they have limited personal credit card sign up bonuses to once in a lifetime instead of one year after closing a card? Oh, wait….

    OK, yeah, exactly what I predicted would happen when they announced that policy in Spring 2014.

  3. Sounds like an under-the-table deal to make the Germans happier about the overall deal. Didn’t Greece already mortgage ATH to Morgan Stanley or one of those big US “banks”…about the same time Chicago did pretty much the same with its parking meters?

  4. Re: ua’s restriction on access — several years back, when the airlines wanted to limit lounge access by employees, they simply didn’t sell them passes. No need for this boarding pass thing.

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