4 U.S. Virgin Atlantic Lounges Closing For Refurbishment, With Little Or No Notice

The San Francisco Clubhouse is already closed. The following Virgin lounges will temporarily close starting Tuesday, February 28:

The London Heathrow and New York JFK Clubhouses remain open.


Virgin Atlantic Clubhouse JFK

Oddly when the Plaza Premium website briefly indicated a loss of Virgin Clubhouse access for their lounge passes, February 28 was the effective date for San Francisco and Washington Dulles. Plaza Premium operates the U.S. Virgin lounges. So perhaps these issues are related.

Virgin business class and Gold elite passengers will have alternative lounge access. Closed lounges, of course, will not be accessible via either American Express or Capital One premium cards.

(HT: Nottingham Nick)

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Even more annoying is what Virgin Atlantic charges as carrier added fees to redeem supposedly free rewards which often cost double (or more) of what a normal economy class ticket would cost. Now that’s a good scam!

  2. They’re learning how to treat their best customers from Delta, aren’t they?
    What’s the betting some never re-open?

  3. They should never reopen is far as I’m concerned they should remake themselves
    Rubbish Atlantic
    Flew out of SFO in Upper Class
    The lounge was pathetic and small (granted I’ve seen worse)
    with nothing more than mediocre nibbles off a menu that was poorly conceived unless your drunk
    The brand new plane at the time was a 787 at over 6 Foot I was cramped
    The flight crew was ok but offered perfumed stinking hot towels that were disgusting
    Food on board off putting.BRITISH airways won’t win any award either however when you charge equally as high extortion fees on your redemption’s you expect something better than that which doesn’t come from a soup kitchen serving the poor

    I’ve got 600K left in my account sadly I’m stuck with and would say Virgin was the only mistake in programs I’ve ever made investing in and doing business with.
    It’s friggin 2023 and they still don’t show partner availability online
    I’ve always avoided Condor in favor of the big Global names I think they may likely be better
    Trendy perhaps real good no

  4. Virgin Atlantic has always been a mediocre airline for anyone NOT flying Upper Class (business-class) in and out of London-Heathrow.

    The services, lounges, etc. outside Heathrow have never competed well at all.

    I made the mistake of flying Virgin Atlantic in business out of Manchester once. It was about 150 pounds cheaper than Heathrow. I needed to be in that part of England anyways, but yeah, never again.

    I also remember when Virgin Atlantic was flying Chicago-O’Hare, Detroit and Seattle. All you received was the crappy Sky Club.

    And don’t get me started on the old flip-down business-class seats that Virgin used in Upper Class.

    The only good thing was the F&B catering, which was (is?) leaps and bounds above British Airways and any of the U.S.-flagged airlines.

  5. Google Culinary journey of Hell
    And you’ll see one of the best letters ever written to Richard Branson
    It’s one of the funniest complaint letters I think I’ve ever read

  6. Inspired by your post I tried the IAD Clubhouse today. It was jammed and they denied me entry with an Amex Platinum. They said access only for Virgin Atlantic and I think Emirates passengers. Such is life.

  7. At IAD, I imagine they will send their customers to the Air France/KLM lounge – this will result in terrible crowding!!

  8. Damn was hoping to try out the BOS and IAD ones, SFO gets really crowded after 3pm when all the amex user can get in plus virgin passengers so ordering off the menu can be hit or miss, but if you’re flying la premiere you get the lounge all to yourself before then. The one is Jnb is always empty with late night internationals flights, so a good place to relax.

  9. Interesting that in every blog reply someone or more bring up Delta and how terrible everything about them is. This response seldom has anything to do with the topic. Perhaps it is the same few people over & over again. Blah…Blah… Blah… Delta is still the best US airline. Whether that says much for them is debatable.

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