News and notes from around the interweb:
- Airlines are such a unique business, regularly failing to deliver the product they sell you and keeping your money for it anyway. And they’re even exempt from common law contract claims like duty of good faith and fair dealing, so all we have is DOT which focuses on the minutiae of how fees are disclosed while airlines keep a lot more than just the fees…
@united @FAANews @nytimes @EWRairport
I was bruised by a broken seat in premium economy after paying for an upgrade. I asked for a refund multiple times and received no response. Please help pic.twitter.com/OXVOgZUlSJ— Jane Kogan (@jane_kogan) June 16, 2023
- Always secure your passport when you travel family says their passports were stolen while boarding United flight.
@lindsaybrookethomas Literally shocked this actually happened- this person ruined a family’s vacation 😢 #storytime #flywithme #crazyflight ♬ original sound – lindsaybthomas - JetBlue will codeshare with Air Serbia
- Car rental companies are ruining EVs
- Are regional airlines dying?
- Qantas sends first Boeing 717 to retirement in Victorville
- Rocketmiles apologizes for Pride month email as Turkish Airlines suspends partnership
A study of hypocrisy in two acts. Written by @rocketmiles pic.twitter.com/iEkLhiS4DO
— starflyergold 🕊 (@starflyergold) June 9, 2023
@Gary: On the seat injury. Can this party not bring a case in small claims court? I.e. the airlines legal privileges do not extend to tort claims for person al injusry.
Rocketmiles should wear the Turkish Airlines rejection as a badge of honor. Or shut up period and just focus on their job.
I get it. Some businesses want to target various causes to show “they care.” But if they truly “care”, they would hold firm and let partners such as Turkish Airlines go. But it’s really all just B.S. They want to ACT like they “care” for some people, and hide that from others when it’s inconvenient. I hope they take heat from BOTH sides on this, because the hypocrisy is disgusting.
Don’t wade into topics that you know will alienate some constituents unless you’re ready to let those constituents go.
@ Gary — The customer should be thiankful that United didn’t charge them for breaking the seat. United takes zero responsibilty for anything that goes wrong these days.
@L3: Technically, no. According to the original post, it was an AMS-EWR flight. Therefore it is governed under the Montreal Convention. Under such, in order to claim injury or damages from one there must be a recorded accident involving that flight, which has its own criteria. A broken seat wouldn’t qualify, and certainly would not be recorded as such.
They may get a small claims judge that either doesn’t believe that or ignores it, if even presented with an argument defending United.
I have used this argument twice in small claims, and won for my employer, in regards to injuries claimed from seats (last one I recall was because the customer’s seat didn’t recline on a 4 hour flight to Mexico).
@NedsKid: Thanks!
Injuries to knees are features on airlines. Airlines have been actively working to spread these features to as many passengers as possible. I know because I have been tall all of my adult life but this feature has became more prominent during the last few decades.
Years ago an in-company alert was sent recommending that on long flights you always lock your carry-on. Someone had stored their bag behind them, and went to sleep on a long flight. Someone had accessed it during flight and stolen items.