American Airlines Cuts Q1 Mishandled Bags 29%, Improves 25 Months Straight — Still Tops U.S. Lost Luggage [Roundup]

News and notes from around the interweb:

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

Comments

  1. Another “Clean. Your. Planes.” post, so here’s the rest: “hire and properly train enough cleaning crews” and “pay your cleaning crews better” and “properly manage and allot cleaning crews enough time to actually properly clean” your planes. FTFY.

  2. I wouldn’t fly United Airlines or pretty much any other USA airline internationally unless there wasn’t any other way to do it economically. Several USA airline companies are known for forcing the checking of carry-on luggage. Hard shell luggage takes the most beating if the baggage crews are prone to throwing it around (many USA ones are). Due to that, I have adjusted my luggage accordingly. I have one checked soft shell roller bag. My other checked bag is a military style top loading duffel bag with a backpack inside. The combination is lighter than a roller bag by quite a bit and the backpack can be put on for walking longer distances and/or over rough terrain. It is also hard to throw and can be fit in my roller bag if there is enough space. My hard shell carry-on has been retired. In it’s place I have got a somewhat smaller (but internally the same size and lighter) day backpack with hideable shoulder straps and compression straps. It fits in the overhead bin easier. It may be less likely to be force checked. I have a small nylon duffel in it to put my stuff (medications, power banks, food for trip, set of clothing, etc.) in if it ever is forced checked but it has never been force checked. My personal item is a small backpack with a laptop.

Leave a Reply

Your email address will not be published. Required fields are marked *