Champagne, a skyline… and a bucket brigade. A couple of hotel guests floord a spa suite in China. The skyline tub was is the star attraction at the Iseya hotel in Chongqing. It comes with its own pool-sized bath and storm-spa theatrics.
An Australian couple asked staff to have the water ready. They returned to their suite, clinked glasses, and eased in—until their phone lit up with a message from the hotel: water was leaking to the floors below.
What followed was a CSI-style cold open: a knock at the door, multiple housekeepers and a manager streaming in, and the guests themselves joining a hurried bucket brigade to keep water from sloshing over the edge. Bonus: a delivery robot rolled up with ice in the midst of the chaos.
A placard in the room (in the local language) says to turn off the taps when full; but after the cleanup, the couple say staff told them a blocked overflow drain helped cause the leak and apologized. They weren’t billed for damages, and… they went back in the bath later.
Half the internet thinks the hotel should charge them. The other half calls it an obvious engineering error for this style of tub, high up on the 50th floor. Either way, this hotel’s amenity accomplished its goal: people the world over now know about them, and where to find the “storm spa” room.
If this happens to you:
- Kill the source immediately. Shut taps; pull power on any tub features.
- Call down to reception, document the incident.
- Keep water away from outlets if possible. Move your bags and electronics to a place they won’t get submerged.
Don’t try to be a hero, stop the water, or clean up unless asked. You don’t want to be blamed further (or hurt). Then insist on changing rooms (comparable or better category) plus restoration costs for any belongings that got hit. Get everything from an incident report to compensation in writing. I’d expect the room night to be comped.
(HT: Joe R)
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