‘The Government Erased Her’ — Global Entry Revoked, Then the Passport System Could Not Find Her

A woman’s Global Entry was revoked, but says it didn’t stop there – that the government “erased” her. She tried to renew her U.S. passport online, and reports receiving a message saying no record of her identity could be found. Her congressional office is now trying to get answers.

She received the Global Entry revocation notice on December 19, saying she “no longer meets eligibility requirements” of the program.

  • This follows Attorney General Pam Bondi asking the FBI to label “pro-trans activists” domestic terrorists.
  • She identifies as a pro-trans activist.

Since she can’t renew her passport online, she’s waiting for an in-person appointment in Los Angeles, hoping that a paper submission will work or at least generate a more revealing response. While it could be a clerical issue, it’s two separate systems at the same time and that raises flags.

My own starting point is to “never ascribe to malice, that which can be explained by incompetence.”

First, Global Entry revocation isn’t unusual. The U.S. government performs a daily search of everyone in the Global Entry program. Historically, about 12,000 people per year have been kicked out of the program.

I’ve written about the reasons why people are losing Global Entry in the past, noting that the major reasons include:

  • uncovering a past conviction that wasn’t disclosed during the application period (generally minor offenses over 10 years old, such as a DUI, are fine if you disclose them)

  • a conviction while you’re in the program

  • derogatory information from another government

  • breaking program rules or rules in the immigration hall such as failing to declare items or bringing ineligible family members with you into the Global Entry queues, if the customs officer decides to make an issue of it

It turns out that 39% of travelers win their appeals after removal from Global Entry, and since this woman is in California it’s worth noting that the 9th Circuit Court of Appeals ruled that DHS decisions on Global Entry are subject to judicial review. So maybe lawyer up for the fight.

The inability to renew a passport online is also not unusual. The “no one with my identity was found” message is very plausibly an eligibility match failure. It doesn’t mean the passport record was deleted. There’s also been reports of valid U.S. passports being flagged as lost or stolen.

That doesn’t mean it isn’t political targeting. The DOJ posture is real, and this specific incident may be unrelated.

The whole thing reads like sci-fi, though. Sandra Bullock’s life records were deleted and her identity was re-assigned in The Net because she knew too much and was forced to prove that she exists. Gene Hackman aided Will Smith in getting his life back after the surveillance state destroys his life over footage of a crime he didn’t even know he had in Enemy of the State. And Brazil is probably the classic depiction of bureaucracy as horror.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Orwell said it best in “1984”: Unperson

    I wouldn’t be surprised if this government starts denying or revoking passports, just because it can. Back in the ’50s they played such games with those deemed too “Communist” in sympathy. And doing it after people have left the U.S. would be a really nasty way of keeping out critics.

  2. Yikes, simply, that’s not ‘right’ at all. I fully expect the right-wingers on here to vocally hate the trans person for existing, and to celebrate her erasure… of course, I vehemently disagree with you on that. But, the real issue here is that if this can be done to her, then it can be done to anyone, us all included, on a whim, for any reason, like, just because the President picks a fight with you over anything, which is not the law, nor should it be. I hope she gets fully reinstated soon.

  3. Trans people exist. Not just in the US. All around the world. Just get over it and focus on the real issues like runaway grocery prices and ballooning income inequality. Jeez

  4. Somewhere, there’s a deeper issue that we don’t know about. I’m hoping that it’s a clerical error and not some sort of retaliation. I’ve “kept my nose clean” but I’ve had clerical errors with my bank, credit cards and the like. As a pilot and flight instructor, I have to be very careful as a DUI, as one example, that is NOT reported to the FAA can be grounds for revocation of a pilot’s medical or pilot certificate. I know that there have been pilots that, due to a mistake by the FAA, have had issues with mis-identification. Let’s hope that, in her case, it is the clerical error!

  5. Its going to get worse for everyone. Next up is Naturalized Citizens will face losing their citizenship, a stated goal of the current White House occupant.

    The more cruel they can get the more half the country will cheer it on.

  6. If she is stateless, she will have a stronger case to seek asylum in Sweden. Go there! It’s supposed to be paradise according to internet memes that slam America.

    (If she wants to remain American, hope she gets this resolved)

  7. I call bs. The government does not “lose” people. Certainly the IRS won’t forget about you. Try that one if you think the government simply fails to recognize that you exist.

    As far as Global Entry, there are rules to remaining the program. Don’t get a felony and don’t try anything at customs. It’s that easy.

  8. TIL You can bring friends to GE? Obviously risky but could be worth it if short connection on a once in a lifetime trip. Which I am currently on (Antarctica). Hola de AEP lounge.

  9. Go watch the lady’s original video. She is NOT trans. She did NOT violate any of the GE rules, in fact it sounds like she doesn’t travel outside the US all that frequently. She is a healthcare professional working in a private clinic that provides gender affirming care and she is a pro-trans activist who posts videos on social media to that effect. She states in the video that her congressperson and lawyer advised her to post the video to make people aware. Between the lawyer and the MoC, they were able to find out that DoJ targeted her specifically. Her lawyer initially advised her to renew her UNexpired passport as a way to undo what initially looked like an administrative snafu, and that’s when she was told her record no longer exists, and she was then denied a new passport. In effect this is a form of illegal arrest as it prevents her from leaving the US at all. If she tries to enter another country with her current/iunexpired passport she would be denied entry because she’s not in the database at all, and possibly arrested on the spot for presenting “fraudulent documents.” In effect she is now a stateless person. If I was her I’d choose another country, get there with the current passport, and request asylum immediately upon arrival.

  10. @Sam – this is a big fear of mine, as I have a foreign-adopted child (now young adult) who has a US passport and is no longer eligible for citizenship in their country of origin (it’s a long bureaucratic story). There is no other proof of naturalization because at the time it wasn’t needed — we were told to just submit for a passport immediately, which we did. The passport lists the place of birth as the country of origin. My kid presents as a POC. I worry they’ll get scooped up if there’s an ICE raid where they work, and I’m as worried that DHS/USCIS can, with a few keystrokes, delete any and all passports where the place of birth is not in the US, which would render my kid stateless. I already have an outline of a plan to get them out of the US and to a safe country if that happens, and it involves avoiding airports.

  11. @George Romey — Ah, your quip reminds me of the ole ‘just comply and you won’t get murdered for driving-while-black’ trope. If the administration can deem anyone they disagree with as a ‘terrorist,’ worse than a mere ‘felon,’ without any due process, then that’s not the ‘rule of law,’ that’s ‘rule by law.’ If the President determines what’s the ‘law’ on a whim, that’s not our Constitution, that’s dictatorship. You might think you want a dictatorship because it’s your ‘team,’ but, friend, the leopards always get hungry… and the ‘in-group’ always gets smaller and smaller…

  12. Lol at all the snowflake outrage. Like the government knows what it’s doing, plus we don’t know the full story if this person changed their name upon new self identification or what. My money is we don’t have the full story and this is a similar case to a POC claiming racism when they are being irrational and/or not telling the whole truth.

  13. The most corrupt, lawless, and evil administration the US has ever seen. When the Dems finally take power, they should arrest and prosecute every one of Trump’s appointees.

  14. @BonvoyedAgain — If it were a wealthy, straight, white, male, conservative, “Christian” who supports #47, that just happened to get ‘removed’ from that program, would you react the same way?

  15. @derek: ” in Sweden. Go there! It’s supposed to be paradise according to internet memes that slam America.”
    You haven’t been to Sweden lately, have you?

  16. How many times must you gullible leftists fall for unverified claims by activists that happen to align to your beliefs? “Hands up don’t shoot”? Lie. Rednecks with a noose roaming Chicago saying “This is maga country”? Lie. Peaceful observer? Lie. You’d have to be as retarded as 1990 to take her (or his, don’t know, don’t care) word at face value.

  17. Man up and call it what it is Gary. Right, you’re still scared of Room 101. Well as long as you keep making money who cares.

  18. @747always — But, but… how could anyone be afraid of the Ministry of Love! It’s got ‘love’ in the name… *literal torture chamber*

  19. Time will tell whether this was actually what happened. If it did, it doesn’t surprise me that modifying or deleting records in one government system could affect another system. I am sure it wasn’t deliberate if it did, in fact, happen the way it was reported.

Comments are closed.